---
title: "Maintenance and Support Contract for X-ray from Medray for Carestream Equipment"
ocid: "ocds-h6vhtk-04984e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04984e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04984e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04984e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST"
published: "2024-09-05"
---

# Maintenance and Support Contract for X-ray from Medray for Carestream Equipment

Buyer: THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-04984e

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## Summary

The Newcastle Upon Tyne Hospitals NHS Foundation Trust has completed a procurement process for a "Maintenance and Support Contract for X-ray from Medray for Carestream Equipment." This falls under the industry category of Repair and Maintenance Services of Medical Equipment (CPV code 50421000). The procurement was conducted via a limited method due to the absence of competition for technical reasons, as only Medray UK Ltd has the necessary access and qualifications for the required services. The contract, valued at £1,309,615.28, was signed on 1st September 2024, with the delivery and services taking place in the UK region of UKC22.

This contract provides significant opportunities for businesses specialising in the maintenance and support of medical imaging equipment, particularly those with partnerships or certifications from original equipment manufacturers. SMEs with the technical proficiency and specific accreditations required to service high-end medical devices, like those manufactured by Carestream, would find this tender particularly relevant. Furthermore, businesses with a robust supply chain for spare parts and trained staff capable of remote diagnostics and support may position themselves favourably for similar future contracts.

## Notice

Maintenance and Support Contract for X-ray from Medray for Carestream Equipment

### Lot Information

Lot 1

Maintenance and Support Contract for X-ray from Medray for Carestream Equipment

### Procurement Information

Medray UK Ltd are the only company who can carry out the services relating to Carestream X-ray Support and Maintenance Contract on technical grounds.

Medray, as business partners to Carestream Health, have access to the remote device system that allows Medray to interrogate the device and analyse logs to solve problems and seek manufacturers support for difficult problem solving.

Medray have the benefit of a spare parts agreement with Carestream. Medray's engineers have been trained directly by the manufacturer to ensure the engineer is competent to maintain the equipment, is authorised and certified to maintain and repair the equipment by manufacturer, as is a stated requirement in the Instructions for use (IFU) for these medical devices.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028411-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,309,615 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE7 7DN |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Dene & South Gosforth |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | TLC22 Tyneside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDRAD |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50421000 - Repair and maintenance services of medical equipment

## Release History

- 5 Sep 2024 at 11:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028411-2024

## Notice URLs

- https://www.newcastle-hospitals.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04984e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04984e.json.