---
title: "Information, Advice and Support for Unpaid Carers"
ocid: "ocds-h6vhtk-049912"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049912"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049912.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049912.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THURROCK COUNCIL"
published: "2024-11-27"
---

# Information, Advice and Support for Unpaid Carers

Buyer: THURROCK COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-049912

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049912)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-049912.json)

## Summary

Thurrock Council has awarded a contract titled "Carers Support Information and Advice Service" under the industry category of social work and related services (CPV code 85300000). This service aims to provide information, support, and advice for unpaid carers in Thurrock, enhancing their physical, mental, and emotional wellbeing. The procurement process followed the Light Touch Regime for Social and Other Specific Services, with the final contract being signed on 25th November 2024. The contract runs for six years, potentially extendable by two additional years. The procurement was conducted through an open procedure with a total contract value of £1,349,019.58, including the extension periods, and the services will be delivered in the UKH32 region.

This tender offers substantial growth opportunities for businesses operating within the social services sector, particularly those specialising in community support and advice. SMEs and regional providers such as Thurrock and Brentwood Mind, which successfully secured the contract, have demonstrated their expertise and capacity to handle such services. Businesses providing social work services, community support programs, and advisory roles would be well-suited to engage in similar tenders due to their sector-specific skills. Furthermore, securing such contracts can improve business profiles, expand service offerings, and ensure steady revenue streams over extended periods.

## Notice

Thurrock Council is commissioning an Information, Support and Advice Service for unpaid carers within Thurrock, with the aim of having a positive impact on unpaid carers physical, mental, and emotional wellbeing during their caring role. This service will provide Information, Support and Advice to any unpaid carers identified in Thurrock over the age of 18 years. Further information can be found in the specification.The contract is for six years with the option to extend by a further two years.The Council operated this procurement under the Light Touch Regime for Social and Other Specific Services, as set out in the PCR 2015, at Section 7 (Regulations 74 to 77) and Schedule 3.

### Lot Information

Lot 1

Thurrock Council is commissioning an Information, Support and Advice Service for unpaid carers within Thurrock, with the aim of having a positive impact on unpaid carers physical, mental, and emotional wellbeing during their caring role.This service will provide Information, Support and Advice to any unpaid carers identified in Thurrock over the age of 18 years.The contract is for six years with the option to extend by a further two years. Additional information: Please note the estimated contract value includes the extension period.

Renewal: The contract duration is for six years with the option to extend by up to a further two years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038325-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2024 |
| Submission deadline | 18 Oct 2024 |
| Future notice date | Not specified |
| Award date | 25 Nov 2024 |
| Contract period | 31 Mar 2025 - 31 Mar 2031 |
| Recurrence | Re-procurement is expected either in six, seven or eight years, depending on whether the extension options are taken. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,390,000 |
| Lots value | £1,390,000 |
| Awards value | Not specified |
| Contracts value | £1,349,019 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THURROCK COUNCIL |
| Locality | GRAYS |
| Post town | Romford |
| Postcode | RM17 6SL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH32 Thurrock |
| Local authority | Thurrock |
| Electoral ward | Grays Riverside |
| Westminster constituency | Thurrock |
| Delivery location | TLH32 Thurrock |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THURROCK AND BRENTWOOD MIND |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85300000 - Social work and related services
- 85310000 - Social work services
- 85312000 - Social work services without accommodation
- 85320000 - Social services
- 98000000 - Other community, social and personal services

## Release History

- 27 Nov 2024 at 14:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/038325-2024
- 9 Sep 2024 at 09:28 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028727-2024

## Notice URLs

- http://www.thurrock.gov.uk
- https://in-tendhost.co.uk/thurrockcouncil/aspx/Home
- https://in-tendhost.co.uk/thurrockcouncil/aspx/ProjectManage/1582

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049912. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049912.json.