---
title: "Microsoft Unified Support"
ocid: "ocds-h6vhtk-04991c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04991c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04991c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04991c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "OPEN UNIVERSITY(THE)"
published: "2024-09-09"
---

# Microsoft Unified Support

Buyer: OPEN UNIVERSITY(THE)  
Current stage: Award  
OCID: ocds-h6vhtk-04991c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04991c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04991c.json)

## Summary

The Open University has awarded a contract titled "Microsoft Unified Support" under the industry category of Technical Computer Support Services (CPV: 72611000). This contract, although initially tendered and now awarded, involved a procurement process conducted without prior publication of a call for competition, under the GCloud 13 Framework Agreement. The contract's key delivery location is Milton Keynes (UKJ12), and it was signed on 26th July 2024. The contract is valued at £438,025 and has been actively awarded to Microsoft Ltd.

This tender presents significant opportunities for businesses specialising in technical computer support services, particularly those experienced with Microsoft products. Companies looking to provide prompt and efficient problem resolution services along with reactive and preventative support would be well-suited to engage in similar future tenders. The requirements of the contract highlight a need for robust technical support capabilities, making it an excellent prospect for service providers in the tech support industry aiming to expand their client base within the education sector, as governed by the Open University.

## Notice

Provision of technical support services.

### Lot Information

Lot 1

Provision of technical support services for Microsoft products

### Procurement Information

This was awarded using the GCloud 13 Framework Agreement details of which can be found at: https://www.crowncommercial.gov.uk/agreements/RM1557.13

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028747-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Jul 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £438,025 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OPEN UNIVERSITY(THE) |
| Locality | MILTON KEYNES |
| Post town | Milton Keynes |
| Postcode | MK7 6AA |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ12 Milton Keynes |
| Local authority | Milton Keynes |
| Electoral ward | Monkston |
| Westminster constituency | Milton Keynes Central |
| Delivery location | TLJ12 Milton Keynes |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 9 Sep 2024 at 10:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028747-2024

## Notice URLs

- http://www.open.ac.uk
- https://www.crowncommercial.gov.uk/agreements/RM1557.13

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04991c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04991c.json.