---
title: "Provision of Individual Placement and Support Service for NHS Norfolk and Waveney ICB"
ocid: "ocds-h6vhtk-049921"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049921"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049921.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049921.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD"
published: "2025-09-24"
---

# Provision of Individual Placement and Support Service for NHS Norfolk and Waveney ICB

Buyer: NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-049921

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## Summary

The NHS Norfolk and Waveney Integrated Care Board has completed the procurement process for providing an Individual Placement and Support Service aimed at assisting individuals with severe mental health issues in Norfolk and Waveney. The award stage updated on the 24th of September 2025 confirms Norfolk and Waveney Mind as the successful supplier following an open tender procedure. The contract, valued at a maximum of £8,929,074, spans five years with an optional two-year extension, and will deploy employment specialists into secondary mental health teams to collaborate with clinical staff and employers, enhancing employment opportunities for the target population. The procurement was conducted under the Provider Selection Regime, exempting it from the Public Contracts Regulations 2015.

This contract offers significant opportunities for growth, particularly for businesses specialising in health and social work services and possessing expertise in employment support for individuals with mental health challenges. Companies capable of integrating employment solutions that align with the Individual Placement and Support (IPS) model are encouraged, as this model is highly regarded by both the NHS and the Department for Work and Pensions. The competitive tender process highlighted key criteria encompassing quality, innovation, service sustainability, and societal value, suggesting that enterprises excelling in these areas, especially with existing ties to local employers and mental health teams, are well-suited to benefit from similar opportunities in the future.

## Notice

NHS Norfolk and Waveney Integrated Care Board invited suitably qualified and experienced providers to express their interest in delivering a Individual Placement and Support Service.

The aim of this service is to deliver an individual placement and support employment service for people with severe mental health issues, based in secondary mental health teams in Norfolk and Waveney. The employment specialist will work in close collaboration with clinical staff. They will also work with employers to seek employment opportunities for individuals and with any individuals who express an interest in employment to achieve an employment outcome.

This is a 5 year contract with the option to extend for up to an additional 2 years. The maximum annual value is PS1,275,582 per annum, PS6,377,910 over the initial 5-year contract period and a maximum contract value of PS8,929,074 over the full 7-year period including optional 2-year extension period.

### Lot Information

Lot 1

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023.

The aim of this service is to deliver an individual placement and support employment service for people with severe mental health issues, based in secondary mental health teams and primary care, across Norfolk and Waveney ICS.

The employment specialist will work in close collaboration with clinical staff. They will also work with employers to seek employment opportunities for individuals and with any individuals who express an interest in employment to achieve an employment outcome.

The service will deploy Employment Specialists (ES's) into the secondary mental health teams. ES's will also work with (and be integrated to) Primary Care Networks, as part of the Community Transformation Programme. The ES's will provide employment support in line with the principles of Individual Placement and Support (IPS).

IPS has been identified by both DWP and NHS England as a promising intervention to address unemployment within mental health. IPS is a replicable, evidence-based, supported employment programme that has been shown to deliver superior employment and health outcomes for people with severe mental health problems.

The IPS approach is based on eight key principles:

1. It aims to get people into competitive employment
2. It is open to all those who want to work
3. It tries to find jobs consistent with people's preferences
4. It works quickly
5. It brings employment specialists into clinical teams
6. Employment specialists develop relationships with employers based upon a person's work preferences
7. It provides time unlimited, individualised support for the person and their employer
8. Benefits counselling is included. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.'

If you have wish to make a written representation regarding this intention to award notice please contact nwicb.enquiries@nhs.net.

The intention to award decision was made by the ICB Steering Group 8th January 2025

There were no declared conflicts identified during in relation to this process.

The Key Criteria weighting for this services was as follows:

Quality & Innovation - 50%
Value - Pass/Fail
Integration, Collaboration and Service Sustainability - 20%
Improving Access, Reducing - 20%
Social Value - 10%

The rationale for awarding to the preferred provider was that they have passed all pass/fail questions in the basic selection questionnaire and ranked as the highest scoring provider based on their overall Key Criteria score within this Provider Selection Process.

Options: This is a 5 year contract with the option to extend for up to an additional 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/059409-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2025 |
| Submission deadline | 1 Nov 2024 |
| Future notice date | 29 Sep 2024 |
| Award date | 8 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,929,074 |
| Lots value | £8,929,074 |
| Awards value | Not specified |
| Contracts value | £8,929,074 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH1 East Anglia |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORFOLK AND WAVENEY MIND |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85323000 - Community health services

## Release History

- 24 Sep 2025 at 15:15 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/059409-2025
- 24 Jan 2025 at 15:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002583-2025
- 1 Oct 2024 at 16:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031452-2024
- 9 Sep 2024 at 11:01 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/028758-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk//
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049921. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049921.json.