---
title: "Provision of a Befriending Service"
ocid: "ocds-h6vhtk-049a5b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049a5b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049a5b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049a5b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF WALTHAM FOREST"
published: "2025-09-25"
---

# Provision of a Befriending Service

Buyer: LONDON BOROUGH OF WALTHAM FOREST  
Current stage: Award  
OCID: ocds-h6vhtk-049a5b

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## Summary

The London Borough of Waltham Forest has completed the award stage for the 'Provision of a Befriending Service' tender within the social work and related services industry category. The agreement, valued at £723,200, was signed on 8th January 2025 and will provide services aimed at reducing social isolation for adults over 18. The project is situated in Waltham Forest, London, classified under region UKI53, and is executed through an open procurement procedure. The tender was active from 12th September 2024, and bid submissions closed on 24th October 2024. The contract spans an initial period from 1st January 2025 to 31st December 2026 with potential extensions up to 31st December 2028.

This contract presents significant business growth opportunities for organisations experienced in social services and health sectors, especially those fostering community welfare and client-focused outreach programmes. Businesses looking to expand their social service offerings in collaboration with local authorities and health organisations will be well-positioned to compete. The procurement method encourages electronic submissions and selects providers based on quality, social value, and price, making it ideal for SMEs like LifeLine Community Projects, the awarded supplier, which can leverage their expertise in community projects and volunteer engagement to enhance service delivery and outcomes.

## Notice

The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: * Reduce experience of loneliness/social isolation * Increase the independence of individuals * Support individuals to increase their resilience * Help to build positive connections and networks * Support mental & physical wellbeing * Increase the diversity of volunteer characteristics and experience to support befriending needs.

### Lot Information

Lot 1

The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: * Reduce experience of loneliness/social isolation * Increase the independence of individuals * Support individuals to increase their resilience * Help to build positive connections and networks * Support mental & physical wellbeing * Increase the diversity of volunteer characteristics and experience to support befriending needs.

Renewal: The contract shall commence on 1st January 2025 and shall continue up to and including 31st December 2026 with the option to extend by a further two 12 month extensions up to 31st December 2028 ("the Contract Period").

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/059629-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Sep 2025 |
| Submission deadline | 24 Oct 2024 |
| Future notice date | Not specified |
| Award date | 8 Jan 2025 |
| Contract period | 1 Jan 2025 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £752,000 |
| Lots value | £752,000 |
| Awards value | Not specified |
| Contracts value | £723,200 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WALTHAM FOREST |
| Locality | LONDON |
| Post town | East London |
| Postcode | E17 4JF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | TLI53 Redbridge and Waltham Forest |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LIFELINE COMMUNITY PROJECTS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85300000 - Social work and related services

## Release History

- 25 Sep 2025 at 11:08 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/059629-2025
- 12 Sep 2024 at 13:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029250-2024

## Notice URLs

- http://www.walthamforest.gov.uk/
- https://procontract.due-north.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049a5b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049a5b.json.