---
title: "First Rail Travel Disruption Information Services"
ocid: "ocds-h6vhtk-049a95"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049a95"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049a95.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049a95.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "FIRST RAIL HOLDINGS LIMITED"
published: "2024-09-13"
---

# First Rail Travel Disruption Information Services

Buyer: FIRST RAIL HOLDINGS LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-049a95

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## Summary

FIRST RAIL HOLDINGS LIMITED is planning a public procurement process to extend an existing contract under the title "First Rail Travel Disruption Information Services" in the transport services category. The project, located in the United Kingdom, aims to provide real-time rail disruption management information services using proprietary software for a period of two years, with a potential six-month termination option. The procurement method will focus on providing a temporary solution pending longer-term planning and subsequent procurement stages. The process is currently in the planning stage with a future notice date set for 15th October 2024.

This tender presents significant opportunities for businesses specializing in transport management software, customer information systems, and real-time data services. Companies in the IT services sector, particularly those with experience in transportation and rail services, are well-suited to compete for this contract. Engaging in this procurement could aid businesses in expanding their market presence within the transport sector and tapping into new client bases, including train operating companies, open access operators, and customers within the rail industry.

## Notice

It is our intention to undertake an extension of an existing contract. The extension of the existing contract is for the provision to provide real-time rail disruption management information services, for a period of two years (with a termination for convenience of 6 months included). Such extension is to continue providing the solution pending review and definition of options for a potentially longer term alternative solution and subsequent procurement process.

### Lot Information

Lot 1

The provision of real-time rail disruption management information services using a supplier's propriety software to First TOC (train operating companies) and open access operators, employees and its customers across the rail business for a period of 2 years (with a termination for convenience of 6 months included). This information is used to improve transport outcomes, enhance customer satisfaction, and test and predict the outcomes of different scenarios in the transport sector. Information dissemination channels include mobile app, desktop, websites, email, tablets, Customer Information Screens, and other bulletin boards.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029340-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Sep 2024 |
| Submission deadline | Not specified |
| Future notice date | 14 Oct 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FIRST RAIL HOLDINGS LIMITED |
| Locality | LONDON |
| Post town | West London |
| Postcode | W2 1AF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Hyde Park |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60000000 - Transport services (excl. Waste transport)

## Release History

- 13 Sep 2024 at 09:34 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/029340-2024

## Notice URLs

- https://www.firstgroupplc.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049a95. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049a95.json.