---
title: "098-BK-24 Automated Messaging Service"
ocid: "ocds-h6vhtk-049b17"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049b17"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049b17.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049b17.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "098-BK24 AUTOMATED MESSAGING SERVICE"
published: "2024-09-16"
---

# 098-BK-24 Automated Messaging Service

Buyer: 098-BK24 AUTOMATED MESSAGING SERVICE  
Current stage: Tender  
OCID: ocds-h6vhtk-049b17

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049b17)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-049b17.json)

## Summary

```html

The Breckland District Council has initiated a tender process for the procurement of an "Automated Messaging Service" under the reference 098-BK-24. This service will be rendered to a Revenues and Benefits partnership involving five Councils across East Anglia. The procurement is categorised under "services" with a primary focus on Enhanced Messaging Service (EMS) services. The tender has an estimated value of £200,000 and the contract period is slated to begin on 31 January 2025 and end on 30 January 2026, with an optional one-year extension. The submission deadline for bids is set for 16 October 2024, with the bid opening to follow immediately. Key dates include the start of the award period also on 16 October 2024. The method of procurement adopted is the open procedure, highlighting transparency and broad accessibility for potential suppliers.

This tender represents a significant opportunity for businesses specialising in multi-channel communication solutions and Enhanced Messaging Services (EMS). Companies with expertise in supporting revenue collection and customer engagement initiatives will find this contract particularly appealing. The successful supplier will be instrumental in digitally transforming communication processes for the participating Councils, potentially leading to future collaborations and a strengthened portfolio. The nature of the contract also underlines the importance of reliable and innovative service providers who can deliver scalable solutions across multiple Councils, thereby fostering business growth and expanding market reach.

```

## Notice

You are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.

### Lot Information

Lot 1

The provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.

Renewal: This contract will be offered based on two years, with the option to extend by a further one year (2 years + 1 year basis).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029524-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2024 |
| Submission deadline | 16 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jan 2025 - 30 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | £200,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | 098-BK24 AUTOMATED MESSAGING SERVICE |
| Locality | DEREHAM |
| Post town | Norwich |
| Postcode | NR19 1EE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | Breckland |
| Electoral ward | Dereham Neatherd |
| Westminster constituency | Mid Norfolk |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212200 - Enhanced Messaging Service (EMS) services
- 64216100 - Electronic message services

## Release History

- 16 Sep 2024 at 09:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029524-2024

## Notice URLs

- http://www.breckland.gov.uk
- https://in-tendhost.co.uk/brecklandcouncil/aspx/Home
- https://www.breckland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049b17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049b17.json.