---
title: "Payment Provider for GOV.UK Pay"
ocid: "ocds-h6vhtk-049bfc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049bfc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049bfc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049bfc.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "GOVERNMENT DIGITAL SERVICE"
published: "2025-02-19"
---

# Payment Provider for GOV.UK Pay

Buyer: GOVERNMENT DIGITAL SERVICE  
Current stage: Tender  
OCID: ocds-h6vhtk-049bfc

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## Summary

The Government Digital Service (GDS), part of the Cabinet Office, is currently in the tender stage for the procurement of a payment service provider to support the GOV.UK Pay platform. This tender, identified as WP2236, falls under the IT services industry category (CPV code: 72000000) and aims to facilitate the processing of credit and debit card payments as well as pay by bank (open banking) payments for a range of public sector organisations, including local government, police, and the armed forces. The procurement is being conducted through a competitive procedure with negotiation, with key dates including a submission deadline of 19th March 2025, and the contract intended to start in July 2025 for an initial period of 36 months, extendable by two 12-month options. The service location is within the UK region UKI, with the total contract value estimated at GBP 49,212,000.

This tender presents significant opportunities for businesses involved in payment technologies and financial services. Companies with expertise in digital payment solutions, especially those capable of integrating with government systems to handle large volumes of transactions, are well-suited to compete. The negotiable procurement method allows for detailed discussions to tailor solutions that meet specific government needs. Small and medium-sized enterprises (SMEs) in fintech, as well as larger established payment service providers, can leverage this opportunity to expand their market presence, particularly within the public sector. The successful supplier will benefit from a long-term partnership with the Cabinet Office, providing a substantial growth potential through involvement in a high-profile government digital service.

## Notice

Government Digital Service (GDS), currently part of Cabinet Office is seeking a payment service provider to underpin the GOV.UK Pay platform, specifically for processing credit and debit card payments and pay by bank (open banking) payments made by end users to services operated by local government, police, the armed forces and some other public sector organisations. GDS is therefore undertaking this procurement as a central purchasing body using the negotiated procedure in accordance with regulation 37 of the Public Contracts Regulations 2015 (as amended).

### Lot Information

Lot 1

Background Information GOV.UK Pay ('Pay') is a digital payments platform, developed and run by GDS. Pay is a payments product, providing a quick and easy way for the public to make payments for services online and via telephone. Pay currently supports central government, local authority, police forces and NHS teams to take payments for their services digitally. It automates financial processes and reduces the administration burden on teams, saving time and money that can be reinvested in important public services. The platform has processed over 94 million transactions since September 2016, with a total value of PS6 billion GBP. Services using GOV.UK Pay include HM Passport Office's Apply for a passport. Pay is a common tool that is built once and used many times by more than 1,000 different public sector services, saving the public sector time, money and reducing duplication of effort. It also offers a consistent, trusted and accessible user experience making it quick and easy for citizens to pay for public sector services. Pay has achieved significant realised benefits, saving public sector money. Whilst the current contract handles only 17% of payments currently going through GOV.UK Pay it is used by more than 70% of all our services currently taking a payment and is the only option available which enables teams to start taking payments within one working day. Opportunity Details The Contracting Authority, Cabinet Office, intends to partner with a successful supplier chosen by means of a Competitive Negotiated Procedure. The services are described in Attachment 3, Statement of Requirements. The contract will be for an initial 36 month period from early July 2025 - July 2028, with 2 x 12 month extension options. The Contract values represent an estimated maximum value with no commitment to spend and no guarantee of any volumes of usage under the contract. The Contract will be between the successful Supplier and the Contracting Authority. The Contract is being offered under HMG's 'The Mid-Tier Contract' as adapted for this procurement and attached as part of the Bid Pack, which will govern any resultant Contract. The Contracting Authority is managing this Procurement in accordance with the Public Contracts Regulations 2015. The Contracting Authority is seeking proposals for a partner supplier. The full specification is in Attachment 3 (Statement of Requirements).

Options: 2 x 12 months extension options

Renewal: Contract required to start in July 2025 with a 12 month onboarding period and view to commence service provision in 2026.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006015-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2025 |
| Submission deadline | 19 Mar 2025 |
| Future notice date | 30 Oct 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £49,212,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVERNMENT DIGITAL SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 8QS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Feb 2025 at 18:27 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006015-2025
- 25 Sep 2024 at 16:00 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030679-2024
- 18 Sep 2024 at 15:12 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/029896-2024

## Notice URLs

- https://docs.google.com/document/d/1XXWaOjnKrSxt4izM8CZnbvlOO6OnJGui8opu8V5DcmQ/edit
- https://www.contractsfinder.service.gov.uk/Notice/182de6c9-d246-421a-8204-5d50922b30de
- https://www.gov.uk/government/organisations/government-digital-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049bfc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049bfc.json.