---
title: "Provision of an independent domestic abuse support service"
ocid: "ocds-h6vhtk-049c4b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049c4b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049c4b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049c4b.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF REDBRIDGE"
published: "2024-09-19"
---

# Provision of an independent domestic abuse support service

Buyer: LONDON BOROUGH OF REDBRIDGE  
Current stage: Tender  
OCID: ocds-h6vhtk-049c4b

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## Summary

The Council of the London Borough of Redbridge is inviting tenders for the provision of an independent domestic abuse support service. This procurement process falls under the social work and related services category and aims to provide support to individuals aged 16 and above who have experienced or are currently experiencing domestic abuse. The contract initiation date is 1st April 2025, concluding on 31st March 2029, with an option for a one-year extension until 31st March 2030. The total budget for this contract over the potential five-year period is £566,666.65, translating to an annual value of £113,333.33. The procurement is currently in the Tender stage, with a submission deadline set for 21st October 2024. The contract will be executed in the UKI53 region.

This tender offers significant opportunities for businesses specialising in social work and related services, particularly those experienced in providing support to domestic abuse survivors. Organisations that can deliver flexible, user-centred services and possess in-depth knowledge of local resources for statutory care, benefits, financial advice, mental health support, legal, immigration, housing advice, and more are ideal candidates. By securing this contract, businesses can enhance their portfolio, build stronger community ties, and contribute to social well-being, while benefiting from steady, long-term financial returns.

## Notice

The Council of the London Borough of Redbridge ("the Authority") are seeking Tenders from suitably experienced and qualified organisations for the Contract for the provision of an independent domestic abuse support service. The contract shall commence on 1st April 2025 and shall continue up to and including 31st March 2029 with the option to extend to the 31st March 2030 ("the Contract Period"). The Authority is seeking to appoint a provider(s) to deliver an independent Domestic Abuse Support Service to anyone 16 years old and above, who has previously, or who are currently experiencing any form of domestic abuse. This service is also known as an IDVA (Independent Domestic Abuse Advisor) Service. The Provider shall work within the aims and scope of the Service detail in in the specification and the service being delivered shall be flexible with the service users needs being at the score of the service delivery. In delivering the service, the Provider shall draw from their experience and ability in working with the victim/survivor who has or may have experienced domestic abuse. In addition, the provider shall provide or signpost to a range of advice and information on a variety of other local resources, and where to go for help and support in getting: * An assessment for statutory care * Support around benefits and financial advice and support, including information on an individual case basis and how to maximize their financial income. * Information on other local resources to support specific to their needs and other areas identified, such as mental health support. * Information, support and advice to carers around carers rights, to enable them to address their own needs. * Signposting to legal, immigration, and housing advice where appropriate. * Health and wellbeing services * Information about advocacy available. * Signposting and support. * Information about the training available to support individuals to carry out their caring role. * Support with emotional and mental health issues including stress, anxiety and bereavement. The duration of the contract will be for forty-eight (48) months with the option to extend by a further 12 months (12), total maximum contract length will be sixty months (60). The budget available, over the potential five-year contractual period, including any extensions is PS566,666.65. The contract value per annum is therefore, PS113,333.33.

### Lot Information

Lot 1

The Council of the London Borough of Redbridge ("the Authority") are seeking Tenders from suitably experienced and qualified organisations for the Contract for the provision of an independent domestic abuse support service. The contract shall commence on 1st April 2025 and shall continue up to and including 31st March 2029 with the option to extend to the 31st March 2030 ("the Contract Period"). The Authority is seeking to appoint a provider(s) to deliver an independent Domestic Abuse Support Service to anyone 16 years old and above, who has previously, or who are currently experiencing any form of domestic abuse. This service is also known as an IDVA (Independent Domestic Abuse Advisor) Service. The Provider shall work within the aims and scope of the Service detail in in the specification and the service being delivered shall be flexible with the service users needs being at the score of the service delivery. In delivering the service, the Provider shall draw from their experience and ability in working with the victim/survivor who has or may have experienced domestic abuse. In addition, the provider shall provide or signpost to a range of advice and information on a variety of other local resources, and where to go for help and support in getting: * An assessment for statutory care * Support around benefits and financial advice and support, including information on an individual case basis and how to maximize their financial income. * Information on other local resources to support specific to their needs and other areas identified, such as mental health support. * Information, support and advice to carers around carers rights, to enable them to address their own needs. * Signposting to legal, immigration, and housing advice where appropriate. * Health and wellbeing services * Information about advocacy available. * Signposting and support. * Information about the training available to support individuals to carry out their caring role. * Support with emotional and mental health issues including stress, anxiety and bereavement. The duration of the contract will be for forty-eight (48) months with the option to extend by a further 12 months (12), total maximum contract length will be sixty months (60). The budget available, over the potential five-year contractual period, including any extensions is PS566,666.65. The contract value per annum is therefore, PS113,333.33.

Renewal: The contract shall commence on 1st April 2025 and shall continue up to and including 31st March 2029 with the option to extend to the 31st March 2030 ("the Contract Period").

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030026-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Sep 2024 |
| Submission deadline | 21 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2025 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £566,666 |
| Lots value | £566,666 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF REDBRIDGE |
| Locality | ILFORD |
| Post town | Ilford |
| Postcode | IG1 1NY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Redbridge |
| Electoral ward | Ilford Town |
| Westminster constituency | Ilford South |
| Delivery location | TLI53 Redbridge and Waltham Forest |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services

## Release History

- 19 Sep 2024 at 13:41 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030026-2024

## Notice URLs

- http://www.redbridge.gov.uk/
- https://procontract.due-north.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049c4b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049c4b.json.
