---
title: "UHB IT Service Management Solution - Pre-Market Engagement"
ocid: "ocds-h6vhtk-049d43"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049d43"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049d43.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049d43.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST"
published: "2024-09-24"
---

# UHB IT Service Management Solution - Pre-Market Engagement

Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST  
Current stage: Planning  
OCID: ocds-h6vhtk-049d43

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049d43)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-049d43.json)

## Summary

The University Hospitals Birmingham NHS Foundation Trust (UHB) is carrying out a pre-market engagement exercise for an IT Service Management Solution, specifically for their IT infrastructure and service delivery needs. The procurement falls under the "Software package and information systems" category (CPV code 48000000) within the broader category of goods. The engagement is currently in the planning stage, with suppliers invited to respond via the Health Family Single eCommercial System Portal (Atamis) by 13:00 on Tuesday, 15th October 2024. This project supports critical applications across multiple hospital sites in Birmingham, including Queen Elizabeth Hospital, Heartlands Hospital, Good Hope Hospital, and Solihull Hospital.

This tender presents a growth opportunity for businesses specialising in IT services, including consulting, software development, and support. Companies with experience in delivering robust, ITIL-compliant IT Service Management systems aligning with industry best practices would be well-suited to compete. Participation in this procurement could expand market presence within the healthcare sector and demonstrate capability in managing large, complex IT infrastructures, thus attracting future public sector opportunities. The UHB’s established presence and extensive operational scale offer a significant opportunity for suppliers to showcase their solutions on a prominent platform.

## Notice

University Hospitals Birmingham (UHB) is one of the largest NHS trusts in the UK, providing acute and specialist services to a population of over 2.2 million people. UHB operates across four main sites: Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital, and Solihull Hospital, as well as several remote sites.
UHB currently employs over 25,000 members of staff and we are committed to investing in their development and their health and wellbeing.

### Lot Information

Lot 1

UHB IT Services manage a large infrastructure of computing and networking resources which underpin business critical applications across the hospital sites.
University Hospitals Birmingham NHS Foundation Trust (UHB) is seeking a replacement ITIL-compliant ITSM system to enhance service delivery, streamline processes, and improve overall efficiency. 
UHB requires a robust solution that aligns with industry best practices and supports the Trust's commitment to patient care.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030466-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2024 |
| Submission deadline | Not specified |
| Future notice date | 23 Sep 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Sep 2024 at 11:16 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/030466-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.uhb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049d43. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049d43.json.