---
title: "ROH Managed Switchboard Service - Market Engagement"
ocid: "ocds-h6vhtk-049d47"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049d47"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049d47.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049d47.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST"
published: "2024-09-24"
---

# ROH Managed Switchboard Service - Market Engagement

Buyer: THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST  
Current stage: Planning  
OCID: ocds-h6vhtk-049d47

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049d47)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-049d47.json)

## Summary

The Royal Orthopaedic Hospital NHS Foundation Trust (ROH) is soliciting engagement to test the market for a Managed Switchboard Service in Birmingham, located about five miles from Birmingham City Centre. This market engagement relates to the procurement of telephone switchboard services, classified under CPV code 64214200. The procurement process is currently in the planning stage with important deadlines, such as the response deadline on Tuesday 22nd October 2024. The ROH, a significant orthopaedic unit in Europe, invites suppliers to express their interest via the Health Family Single eCommercial System Portal (Atamis). The final official notice for this tender is planned to be released by 31st March 2025.

This tender presents significant growth opportunities for businesses experienced in providing managed switchboard services, particularly those specialising in healthcare and public sector contracts. The Royal Orthopaedic Hospital's need for these services opens avenues for businesses to establish or strengthen their presence within a major NHS Foundation Trust. Companies that have innovative telephone communication solutions or significant expertise in handling large, specialised healthcare environments are likely to find this tender particularly relevant and advantageous for expanding their operational footprint.

## Notice

The Royal Orthopaedic Hospital NHS Foundation Trust (ROH (Royal Orthopaedic Hospital)) is one of the largest specialist orthopaedic units in Europe, offering planned orthopaedic surgery to people locally, nationally, and internationally. Situated in the south of Birmingham, five miles from Birmingham City Centre, it provides services to a population of around 1.3 million. The ROH became a foundation trust in 2007

### Lot Information

Lot 1

The Royal Orthopaedic Hospital (ROH) in Birmingham is seeking to engage with suppliers in testing the market for its requirements of a Managed Switchboard Service.

Suppliers are to read through the requirements and briefing note document on the procurement portal Atamis by following the instructions below:

Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 15:00 on Tuesday 22nd October 2024.

https://health-family.force.com/s/Welcome

Please search for C308773
To View documents please register interest and then navigate back to the homepage and click on "My Proposals and quotes"

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030472-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2024 |
| Submission deadline | Not specified |
| Future notice date | 30 Mar 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B31 2AP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Northfield |
| Westminster constituency | Birmingham Northfield |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64214200 - Telephone switchboard services

## Release History

- 24 Sep 2024 at 11:42 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/030472-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.uhb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049d47. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049d47.json.