---
title: "Communal Cleaning Services"
ocid: "ocds-h6vhtk-04a2e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a2e5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a2e5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a2e5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WHG"
published: "2025-04-03"
---

# Communal Cleaning Services

Buyer: WHG  
Current stage: Award  
OCID: ocds-h6vhtk-04a2e5

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## Summary

The Walsall Housing Group Limited (whg) is conducting a comprehensive procurement process for Communal Cleaning Services, including three lots covering communal cleaning, external window cleaning, and office and stores cleaning. This falls under the industry category of building-cleaning services, with special mentions of window-cleaning and office-cleaning services within the UKG region. The procurement stage is at the award and contract phase, with contracts expected to commence on 1st April 2025 and span a period of three years until 31st March 2028, with the possibility of extension up to 31st March 2033. Key contractors awarded these services include Pinnacle FM Limited and S J Cleaning (Midlands) Limited, with the total contract value amounting to £8761000. The open procurement method was used, emphasizing quality (70%) and price (30%) as the award criteria.

This tender presents substantial growth opportunities for businesses specialising in cleaning services, particularly those with capabilities in communal, window, and office cleaning. Larger firms such as Pinnacle FM Limited have secured notable contracts, indicating potential for significant engagement. Small and medium-sized enterprises (SMEs), like S J Cleaning (Midlands) Limited, also have a strong chance to compete, especially if they demonstrate excellence in quality and cost-effectiveness. Businesses aiming to leverage this tender should ensure they meet the insurance requirements and are familiar with the complexities of managing large-scale cleaning operations. This contract signifies a crucial chance for new and established companies to expand their clientele and enhance their market presence within the UKG region.

## Notice

Lot 1 Communal Cleaning Services; Lot 2 External Window Cleaning Services; Lot 3 Office and Stores Cleaning Services.

### Lot Information

Communal Cleaning Services

Lot 1 Communal Cleaning Services; Lot 2 External Window Cleaning Services; Lot 3 Office and Stores Cleaning Services.

External Window Cleaning Services

Lot 2 - External Window Cleaning Services Routine Planned Cyclical Services shall include: The cleaning of external communal windows only at certain Sites/Premises; external communal windows and individual dwelling windows at certain Sites/Premises; and external and internal windows at the Client's Head Office and Stores Sites/Premises. Reactive Optional Services may include: The thorough cleaning of external balconies to some individual dwellings including the balustrade, walls and decking; Any other tasks not deemed as a Routine Planned Cyclical Service and is to be carried out on the specific instructions of the Contract Administrator For all lots please refer to section 5.0 in the ITT for Instructions to Potential Suppliers & Conditions of Participation. The Authority is managing this procurement process through the whg Pro-Contract "Housing Procurement Portal" https://www.housingprocurement.com/. Technical issues should be reported to https://suppliersupport.proactisservicedesk.com/ or suppliersupport@proactisservicedesk.com. The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033. The successful bidder will be expected to obtain the following insurances if not already held: Employer's Liability PS10m; Public Liability PS10m; Product Liability PS10m. The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply to the Contract. The incumbent supplier has advised that it does apply Where a potential supplier fails Part 2 of the Selection Questionnaire for Mandatory and Discretionary Exclusion Criteria, or Part 3, this shall result in their tender submission being rejected and the remainder of their submission shall not be evaluated. The Authority will advise the potential supplier that their tender has been excluded.

Office & Stores Cleaning Services

Lot 3 - Office & Stores Cleaning Services Routine Planned Cyclical Services will include: The thorough cleaning of all communal workspaces, offices, meeting rooms, stores, landings, break-out areas, lobby/entrances, kitchens, washrooms etc. including all desk and cupboard surfaces, doors, glass, ironmongery, door-mats, stairs-cases (including underneath staircases), walls, woodwork, ceilings, light fittings, sockets, skirting, architrave, boards, ledges, switches and panels and the emptying of bins etc. For all lots please refer to section 5.0 in the ITT for Instructions to Potential Suppliers & Conditions of Participation. The Authority is managing this procurement process through the whg Pro-Contract "Housing Procurement Portal" https://www.housingprocurement.com/. Technical issues should be reported to https://suppliersupport.proactisservicedesk.com/ or suppliersupport@proactisservicedesk.com. The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033. The successful bidder will be expected to obtain the following insurances if not already held: Employer's Liability PS10m; Public Liability PS10m; Product Liability PS10m The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply to the Contract. The incumbent supplier has advised that it does apply Where a potential supplier fails Part 2 of the Selection Questionnaire for Mandatory and Discretionary Exclusion Criteria, or Part 3, this shall result in their tender submission being rejected and the remainder of their submission shall not be evaluated. The Authority will advise the potential supplier that their tender has been excluded.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012689-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2025 |
| Submission deadline | 29 Oct 2024 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,761,000 |
| Lots value | £8,761,000 |
| Awards value | Not specified |
| Contracts value | £9,174,244 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WHG |
| Additional buyers | WALSALL HOUSING GROUP LIMITED (WHG) |
| Locality | WALSALL |
| Post town | Walsall |
| Postcode | WS1 1AB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG38 Walsall |
| Local authority | Walsall |
| Electoral ward | St Matthew's |
| Westminster constituency | Walsall and Bloxwich |
| Delivery location | TLG West Midlands (England), TLG3 West Midlands, TLG38 Walsall |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | PINNACLE FM; S J CLEANING (MIDLANDS |

## CPV Codes

### Divisions

- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 90911200 - Building-cleaning services
- 90911300 - Window-cleaning services
- 90919200 - Office cleaning services

## Release History

- 3 Apr 2025 at 08:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012689-2025
- 25 Sep 2024 at 15:49 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030675-2024

## Notice URLs

- http://www.whg.uk.com
- https://procontract.due-north.com/
- https://suppliersupport.proactisservicedesk.com/
- https://www.housingprocurement.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a2e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a2e5.json.