---
title: "AC1895 Wiltshire Community Advice and Support Services April 2025"
ocid: "ocds-h6vhtk-04a31b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a31b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a31b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a31b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WILTSHIRE COUNCIL"
published: "2025-01-21"
---

# AC1895 Wiltshire Community Advice and Support Services April 2025

Buyer: WILTSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04a31b

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## Summary

Wiltshire Council is overseeing a procurement process for the "AC1895 Wiltshire Community Advice and Support Services" starting in April 2025. This procurement focuses on the financial and insurance services sector, aiming to deliver high-quality community advice and support services across Wiltshire. The initial contract period is five years, with the possibility of a renewal for up to an additional two years. The procurement stage is currently in the award phase, with the contract awarded to Wiltshire Citizens Advice on 6th January 2025. Key elements include free independent advice on benefits, debts, housing, discrimination, and more, ensuring services are accessible to all community members in Wiltshire.

This tender offers substantial opportunities for businesses specialising in community support and advice services, particularly those with a focus on inclusivity and high-quality service delivery. Small and medium-sized enterprises (SMEs) with a proven track record in providing accessible and comprehensive advice in areas like benefits, debt management, and legal support are well-suited to compete. The contract's focus on collaboration with local authorities and stakeholders can enhance the reach and effectiveness of the service, driving business growth through sustained public sector engagement.

## Notice

Wiltshire Council would like to advise of a tender opportunity for Community Advice and Support Services and is seeking to appoint a Supplier for the delivery of high-quality services across Wiltshire from 1st April 2025 for an initial five year contract.

### Lot Information

Lot 1

Wiltshire Council would like to advise of a tender opportunity for Community Advice and Support Services and is seeking to appoint a Supplier for the delivery of high-quality services across Wiltshire from 1st April 2025 for an initial five year contract. The services will provide free independent advice and support to Wiltshire communities in relation to: - Benefits and tax credits - Work and employee issues - Debt and money - Consumer issues - Family and relationships - Housing and information - Law and courts - Discrimination - Immigration - Health - Unpaid Carers Wiltshire Council are seeking a Supplier who must demonstrate a passion for ensuring an equal, diverse and inclusive approach to ensure all communities regardless of age, race, location and sexuality are considered within this support and the service is accessible. We believe everyone has the right to have services that improve their quality of life and wellbeing as well as a service that they feel comfortable and able to seek advice to promote this.

Renewal: option to extend for any period up to a further 1 + 1 year

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001965-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jan 2025 |
| Submission deadline | 28 Oct 2024 |
| Future notice date | Not specified |
| Award date | 6 Jan 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,860,970 |
| Lots value | £2,825,970 |
| Awards value | Not specified |
| Contracts value | £2,825,970 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WILTSHIRE COUNCIL |
| Locality | TROWBRIDGE |
| Post town | Bath |
| Postcode | BA14 8JN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Trowbridge Central |
| Westminster constituency | South West Wiltshire |
| Delivery location | TLK15 Wiltshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WILTSHIRE CITIZENS ADVICE |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 75 - Administration, defence and social security services

### Codes

- 66000000 - Financial and insurance services
- 75200000 - Provision of services to the community

## Release History

- 21 Jan 2025 at 09:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001965-2025
- 26 Sep 2024 at 11:16 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030770-2024

## Notice URLs

- http://www.wiltshire.gov.uk/
- https://procontract.due-north.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a31b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a31b.json.