--- title: "23052 For the provision of a Full Utility billing plaform and services for Swaffham Prior Heating Network" ocid: "ocds-h6vhtk-04a389" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a389" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a389.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a389.json" source: "Find A Tender Service" current_stage: "Award" buyer: "CAMBRIDGESHIRE COUNTY COUNCIL" published: "2025-05-14" --- # 23052 For the provision of a Full Utility billing plaform and services for Swaffham Prior Heating Network Buyer: CAMBRIDGESHIRE COUNTY COUNCIL Current stage: Award OCID: ocds-h6vhtk-04a389 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a389) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04a389.json) ## Summary Cambridgeshire County Council sought a provider to deliver a full utility billing platform and customer services for the Swaffham Prior Heating Network. This procurement process falls within the energy and related services industry category and is located in the UKH12 region. The process was conducted using an open procedure, compliant with the GPA, and had an initial tender phase which was active but ultimately cancelled, as noted in the most recent update dated 14th May 2025. The initial contract period was intended to be three years with an option to extend for an additional four years, highlighting the council's commitment to a long-term partnership. Key stages included the tender period ending on 31st October 2024, and subsequent planned events, indicating its structured deliberation process before cancellation. While the contract was eventually discontinued, this initiative represents a significant opportunity for businesses specialising in energy services, IT consulting, software development, meter reading, electricity distribution, and customer services. With a planned budget of £263,000, it could present extensive opportunities for business growth in supporting sustainable energy solutions. Companies accredited with Heat Trust rules under Ofgem regulation would be well-suited to such opportunities. Although the contract did not proceed to award, similar future opportunities with Cambridgeshire County Council could benefit well-prepared firms by leveraging their credentials and fostering partnerships within the renewable energy sector. ## Notice Cambridgeshire County Council is looking for a provider that can offer a comprehensive billing platform and customer services to support the functioning and operation of its flagship Swaffham Prior heating Network. Bidders will need to be accredited with Heat Trust rules now under Ofgem. Contract term is three (3) + four (48) years. ### Lot Information Lot 1 Cambridgeshire County Council is looking for a provider that can offer a comprehensive billing platform and customer services to support the functioning and operation of its flagship Swaffham Prior heating Network. Bidders will need to be accredited with Heat Trust rules now under Ofgem. Contract term is three (3) + four (48) years. Options: Initial term will be for three (3) years and option to extend for a period of Four (4) years. The extension period will be taken in Two (2) year terms. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/021056-2025 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 14 May 2025 | | Submission deadline | 31 Oct 2024 | | Future notice date | Not specified | | Award date | 14 May 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £263,000 | | Lots value | £263,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAMBRIDGESHIRE COUNTY COUNCIL | | Locality | HUNTINGDON | | Post town | Peterborough | | Postcode | PE28 4YE | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH4 Cambridgeshire and Peterborough | | ITL 3 | TLH42 Cambridgeshire CC | | Local authority | Huntingdonshire | | Electoral ward | The Stukeleys | | Westminster constituency | Huntingdon | | Delivery location | TLH12 Cambridgeshire CC | ## CPV Codes ### Divisions - 65 - Public utilities - 71 - Architectural, construction, engineering and inspection services - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 65300000 - Electricity distribution and related services - 65500000 - Meter reading service - 71314000 - Energy and related services - 72000000 - IT services: consulting, software development, Internet and support - 79342300 - Customer services - 79342320 - Customer-care services ## Release History - 14 May 2025 at 08:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021056-2025 - 25 Oct 2024 at 13:17 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034682-2024 - 27 Sep 2024 at 11:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030960-2024 ## Notice URLs - https://procontract.due-north.com/Advert/Index?advertId=ab23bfc1-98c9-ee11-8127-005056b64545 - https://www.cambridgeshire.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a389. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a389.json.