--- title: "Provision of tickets for London's key attractions and other activities via the TfL visitor centres" ocid: "ocds-h6vhtk-04a39f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a39f" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a39f.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a39f.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "TRANSPORT FOR LONDON" published: "2024-09-27" --- # Provision of tickets for London's key attractions and other activities via the TfL visitor centres Buyer: TRANSPORT FOR LONDON Current stage: Planning OCID: ocds-h6vhtk-04a39f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a39f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04a39f.json) ## Summary Transport for London (TfL) has released a Prior Information Notice (PIN) to inform the market of a potential upcoming procurement for services related to the provision of tickets for London's key attractions, theatres, and sightseeing tours. This initial planning stage aims to gauge market interest and gather supplier capabilities, and does not constitute an official start of the procurement process. If the procurement proceeds, a formal contract notice will be published in mid-November 2024. The service will involve selling tickets through TfL's five visitor centres located at Heathrow, King's Cross & St Pancras, Liverpool Street, Piccadilly Circus, and Victoria stations. The deadline for registration of interest is Friday, 11th October 2024. This potential procurement offers significant business growth opportunities, particularly for companies specialising in travel agency services, tourist assistance, and retail trade services. Businesses with robust capabilities in providing and managing ticket sales for high-traffic tourist locations will find this opportunity particularly appealing. TfL seeks up to three vendors to partner with, making it an excellent competitive landscape for both established firms and new entrants aiming to expand their market presence in London's vibrant tourism industry. Interested suppliers are invited to express their interest and engage with TfL through a structured process, which will include surveys and potential bilateral meetings. ## Notice The purpose of this Prior Information Notice (PIN) is to alert potential suppliers to an opportunity for future services for providing tickets to London's main visitor attractions, theatres, and sightseeing tours. The tickets will be sold by TfL staff via TfL's five visitor centres as detailed below. It is a market awareness exercise to share information on a potential procurement, to engage with the market on the scope and approach and to enable TfL to determine the detailed design of the procurement and commercial process. The purpose is to test the market appetite, generate market interest, and to gain a better understanding of the capability and capacity of suppliers. This activity is focusing on the market as a whole, rather than the merits of individual suppliers. It includes no element of supplier selection or bid evaluation. There is no commitment of any kind inferred by either party. ### Lot Information Lot 1 About TfL Visitor Centres: Visitor centres have been helping Londoners, commuters, and visitors for the last 70 years and are a one-stop shop for all travel-related inquiries, ensuring visitors have a smooth and enjoyable experience in London. There are 5 Visitor Centres around London: Heathrow (Heathrow Terminal 2 & 3 Tube station), King's Cross & St Pancras International (Kings Cross & St Pancras Tube Station), Liverpool Street (Liverpool Street Tube Station), Piccadilly Circus (Piccadilly Circus Tube Station) and; Victoria (opposite platform 8 at Victoria Rail Station). Tens of thousands of customers travel through these stations on a daily basis providing high visibility for vendor products and a large opportunity for potential ticket sales. The centres also sell tickets to many of London's top venues including fast-track admission to London's main visitor attractions, theatres, and sightseeing tours. Providing information on London's major visitor attractions remains a key function of the centres today. More information: https://visitorshop.tfl.gov.uk/en/visitor-centres Additional information: Expression of Interest: Suppliers wishing to engage with the Authority for this opportunity are invited to register their interest by Friday 11th October 2024, this will be followed by a short survey. If you wish to register an interest, please send an email clearly stating "TfL Visitor Centres - EOI" in the subject line to meetachohan@tfl.gov.uk including the following information: Contact Name, Name of Organisation, Details of the company's website providing further information about the company, Email address, Telephone contact number. TfL may engage in bilateral meetings with some of the potential suppliers who have completed the survey, to clarify survey responses if required. A tender process may follow the PIN notice, estimated to be launched in mid-November 2024. Following the tender, TfL are seeking to partner with up to three vendors to sell tickets via their Visitor Centres. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/030987-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Sep 2024 | | Submission deadline | Not specified | | Future notice date | 12 Nov 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | East London | | Postcode | E20 1JN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | TLI London | ## CPV Codes ### Divisions - 55 - Hotel, restaurant and retail trade services - 63 - Supporting and auxiliary transport services; travel agencies services ### Codes - 55900000 - Retail trade services - 63500000 - Travel agency, tour operator and tourist assistance services - 63510000 - Travel agency and similar services ## Release History - 27 Sep 2024 at 12:22 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/030987-2024 ## Notice URLs - https://s1-eu.ariba.com/Sourcing/Main/aw?awh=r&awssk=X2t0.83p1kCfpYRu&realm=TfL&dard=1 - https://tfl.gov.uk/ - https://visitorshop.tfl.gov.uk/en/visitor-centres ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a39f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a39f.json.