---
title: "Adult Advocacy Services"
ocid: "ocds-h6vhtk-04a44d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a44d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a44d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a44d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WARWICKSHIRE COUNTY COUNCIL"
published: "2025-01-31"
---

# Adult Advocacy Services

Buyer: WARWICKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04a44d

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## Summary

Warwickshire County Council, in partnership with Coventry City Council, has awarded a contract for Adult Advocacy Services in the health and social work sector. The process was conducted through an open procedure, and the tender, titled "Adult Advocacy Services," is now in the award stage. The contract, valued at £7,326,660, was signed with VoiceAbility Advocacy on 20th January 2025. Services will be delivered primarily within the boundaries of Warwickshire and Coventry, with a commencement date of 31st January 2025. This contract, initially for three years, includes an option to extend up to a maximum of 84 months, potentially concluding by 31st March 2035, depending on performance outcomes. The initiative seeks to support vulnerable community members to remain safe, healthy, and independent.

This tender presents substantial growth opportunities for businesses offering advocacy services, especially those experienced with statutory care and mental health provisions. Small and medium-sized enterprises (SMEs) focused on health services, legal advice, or community care can find this contract advantageous. The blend of statutory and non-statutory services across various advocacy spectrums within the healthcare and mental health domains can greatly benefit organisations geared towards comprehensive, person-centred support, enabling business growth through reliable, long-term service delivery commitments and potential continuous improvement funding. This contract also allows businesses to leverage emerging technologies in service delivery, enhancing performance and broadening their impact within the community.

## Notice

Warwickshire County Council and Coventry City Council are jointly commissioning a service for a single provider to deliver a suite of advocacy services that helps people to be safe, healthy and independent, with the most vulnerable members of their communities able to access support when they need it.

### Lot Information

Lot 1

The Adult Advocacy Service aims to deliver a suite of advocacy services that support vulnerable members of the community to be safe, healthy, and independent. The services outlined within this specification are one way we strive to achieve this aim and vision. Independent NHS Complaints Advocacy Service - (Warwickshire Only): - To deliver statutory client centered advocacy services to individuals who meet the eligibility criteria that are designed to empower those who wish to resolve a complaint about healthcare commissioned and/or provided by the NHS in England. Independent Mental Health Advocacy IMHA - Consisting of: Statutory IMHA: - Cases will concern people who are qualifying patients within the Mental Health Acts 1983 and 2007 and IMHA regulations 2008, either formally detained in hospital, or people on a Community Treatment Order, or under guardianship. Statutory IMHA patients will therefore be people treated both in hospital and / or in community settings. Informal in-patient IMHA: - Services will be offered to inpatients within mental health hospitals, who are not under legal detention under the Mental Health Acts, but who are inpatients receiving or being considered for treatments and are requiring safeguards Community IMHA Community IMHA (non-statutory) will support clients who are undergoing specialist mental health treatment within the community, and who require support and safeguards in order to remain as independent as possible. General Health Advocacy Service (Warwickshire Only): To deliver time limited NHS advocacy services for individuals who meet the eligibility criteria, to empower and enable individuals to maintain their independence and quality of life and seek to de-escalate potential crisis through early intervention and prevention approaches. Care Act Advocacy duties for Section 67 and Section 68: To deliver an advocacy service for individuals who meet the eligibility criteria and require advocacy support to enable them to fully participate in their Assessment, Care and Support Planning, Adult Safeguarding and Reviewing enquiry process. IMCA (Mental Capacity Act 2005): - To deliver a service to individuals who meet the eligibility criteria, that lack the capacity to make specific important decisions, including making decisions about where they live and about serious medical treatment options. Hospital Advocacy (Warwickshire Only): To deliver services to individuals within Warwickshire hospitals to support effective and timely discharge and ensure involvement is in line with people's rights Additional information: The contract will be for 3 years with the option to extend for a minimum of 3 years up to a maximum of 84 months at the discretion of the Council based on the contract performance of the successful applicant. The maximum end date with extensions will be 31st March 2035

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003220-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2025 |
| Submission deadline | 4 Nov 2024 |
| Future notice date | Not specified |
| Award date | 20 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,326,660 |
| Lots value | £7,326,660 |
| Awards value | Not specified |
| Contracts value | £7,326,660 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE COUNTY COUNCIL |
| Additional buyers | COVENTRY CITY COUNCIL |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV34 4RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | TLG13 Warwickshire CC, TLG33 Coventry |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICEABILITY ADVOCACY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 31 Jan 2025 at 10:22 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003220-2025
- 30 Sep 2024 at 16:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031245-2024

## Notice URLs

- http://www.coventry.gov.uk
- http://www.csw-jets.co.uk
- http://www.warwickshire.gov.uk
- http://www.warwickshire.gov.uk/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a44d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a44d.json.