---
title: "Support at Home"
ocid: "ocds-h6vhtk-04a4fd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a4fd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a4fd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a4fd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL"
published: "2026-03-11"
---

# Support at Home

Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04a4fd

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## Summary

Caerphilly County Borough Council, in collaboration with Blaenau Gwent County Borough Council, has completed the award stage of a public procurement process titled "Support at Home." This procurement involves the delivery of health and social work services specifically domiciliary care and respite at home for adults and children, categorised under the CPV code 85000000. The process encompasses several lots, each targeting different demographics such as older people, individuals with dementia, and those with mental health problems. Key contracts within the framework were signed on 12 June 2025, and the framework is set to operate within UKL16. The council has employed an open procurement method to establish a flexible framework, allowing providers to tender for one or more lots, with the arrangement set for a maximum of 52 months starting from 23 June 2025.

This tender presents significant opportunities for businesses specialising in health and social care services to expand their operations and clientele. Enterprises capable of providing domiciliary care and respite services are well-placed to compete, especially if they possess the infrastructure to support children, older adults, and individuals with specific impairments or health conditions. With chances to tender across multiple lots, both existing providers and new entrants can integrate into the framework, potentially enhancing community service offerings within Caerphilly and Blaenau Gwent. Additionally, firms equipped with electronic call monitoring systems will align well with tender requirements, which place importance on competitive pricing and high-quality service provision. The opportunity is also open to consortia, encouraging collaborative approaches to meet the diverse needs of service users within the framework.

## Notice

Caerphilly County Borough Council have awarded three providers to the framework arrangement for the provision of Support at Home across the four lots. Please note that this Contract Award Notice is to inform the market of the outcome of successful bidders joining the flexible framework for their respective lots. The arrangement is a collaborative arrangement with Blaenau Gwent CBC. The Support at Home arrangement is to deliver Domiciliary Care and Respite at Home for Adults and Children. The framework is divided into lots, providers can tender for one or more lots. The Service will support the needs of the following people Children and Young People (under the age of 18) Older People People with Dementia People with a Learning Disability People with a Physical and/or Sensory Impairment, including Acquired Brain Injury People with a Mental Health problem People with a substance misuse problem The Service is to be provided within the Individual's own home, this could mean a home they own, social landlord tenancy, private landlord tenancy, extra care or supported living tenancy. There can be no guarantee to the amount of work awarded under this framework It should be noted that the re opening of the arrangement at this time is for lot 1, 2, 3 and lot 4 for Caerphilly and Blaenau Gwent Adults and Children. Full details were detailed it the advertised ITT. The contract value advertised in this notice includes the total framework value Ex VAT for the Remainer of the contract of 52 months

### Lot Information

Provision of Support at Home for Adults - Caerphilly

To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Caerphilly CBC. Caerphilly Council has limited the number of service providers to be awarded to this lot to a maximum of 3 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Adults' only

Provision Support at Home for Adults Blaenau Gwent

To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Blaenau Gwent CBC. Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Adults' only

Provision of Support at Home for Children Caerphilly

To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Caerphilly CBC. Caerphilly County Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Children' only

Blaeanu Gwent Provision Support at Home for Children

To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Blaenau Gwent CBC. Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 1 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Children' only

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021657-2026 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2026 |
| Submission deadline | 28 Oct 2024 |
| Future notice date | Not specified |
| Award date | 11 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £75,032,665 |
| Awards value | Not specified |
| Contracts value | £67,270,665 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL |
| Additional buyers | BLAENAU GWENT COUNTY BOROUGH COUNCIL |
| Locality | HENGOED |
| Post town | Cardiff |
| Postcode | CF82 7PG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Blaenau Gwent |
| Electoral ward | Ebbw Vale South |
| Westminster constituency | Blaenau Gwent and Rhymney |
| Delivery location | TLL16 Gwent Valleys |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | ELITE DOMICILIARY CARE; HOME FROM HOME CHILDRENS DAY NURSERY; SEREN SUPPORT SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 85320000 - Social services
- 98000000 - Other community, social and personal services

## Release History

- 11 Mar 2026 at 10:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021657-2026
- 2 Oct 2024 at 11:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031526-2024

## Notice URLs

- http://www.blaenau-gwent.gov.uk/
- https://supplierlive.proactisp2p.com/account/login
- https://ted.europa.eu/udl?uri=TED:NOTICE:250345-2019:TEXT:EN:HTML
- https://www.caerphilly.gov.uk
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0272
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0278

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a4fd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a4fd.json.
