---
title: "PRJ2016 North East London 111 Procurement Engagement Exercise"
ocid: "ocds-h6vhtk-04a503"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a503"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a503.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a503.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS NORTH EAST LONDON INTEGRATED CARE BOARD"
published: "2024-10-02"
---

# PRJ2016 North East London 111 Procurement Engagement Exercise

Buyer: NHS NORTH EAST LONDON INTEGRATED CARE BOARD  
Current stage: Planning  
OCID: ocds-h6vhtk-04a503

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## Summary

The NHS North East London Integrated Care Board (NEL ICB) is preparing to launch a new procurement for its 111 health services. The current phase is for the planning of the procurement process and includes engagement exercises. The process is primarily focused on health services and will take place in the North East London area. Key engagement events are scheduled for the 17th of October (online via MS Teams) and the 24th of October (in-person). Interested individuals and providers must register by the 10th of October. The engagement questionnaire must be submitted by the 31st of October. These events and feedback opportunities are part of a broader effort to design a new model of care, informed by the challenges and changes brought about by the Covid-19 pandemic.

This procurement process offers significant business growth opportunities for providers in the health services sector, particularly those experienced in urgent care and responsive service models. Companies with innovative solutions and a strong understanding of integrated care will find this tender particularly relevant. The engagement events will present details of the anticipated contract, procurement approach, and indicative timescales, providing prospective bidders with valuable insights to prepare competitive offers. Organisations that can demonstrate flexibility and innovation in their service delivery will be well-suited to compete in this tender. The process is overseen by the NHS London Commercial Hub, ensuring a comprehensive and transparent engagement.

## Notice

NHS North East London Integrated Care Board (NEL ICB), hereafter referred to as "The Authority", invites interested individuals and Providers to attend up to two Engagement Events in advance of publication of the NEL 111 procurement.

Attendees will be asked to provide feedback after the event.

Please find the relevant documents to register for the events and complete the Engagement Questionnaire at the following link:

https://www.contractsfinder.service.gov.uk/Notice/dca1df9e-d88e-447e-b929-42b1c9d882d8

Background

* NEL ICB has started the discovery phase of designing a new 111 model of care for our residents. Our current 111 Integrated Urgent Care (111 IUC) service contract is due to expire (new service start date to be confirmed)
* Given the changes during and after the Covid-19 pandemic to 111 services, NEL ICB is working to develop a new model that considers other key transformational deliverables across our sector, including the Fuller Review Recommendations and Same Day Access Services.

Engagement Events

The Authority plans to hold two interactive engagement events:

1. An online event via MS Teams on Thursday the 17th of October from 10:00 - 13:00
2. An in-person event on Thursday the 24th of October from 13:00 - 17:00

The Events will provide:
* An overview of the current and proposed service provision.
* Details of the anticipated contract type, length, and particular conditions.
* An overview of the proposed commissioning approach and procurement route.
* Indicative timescales for the procurement.

Registration

Reservations are limited to no more than 3 individuals per organisation.

Details of those to be invited must be sent to the Procurement Lead (kieran.james-paterson@nhs.net) using the registration form by Thursday the 10th of October at 14:00pm.

Further information on both events will then be provided to those who express an interest in attending.

Questionnaire

An engagement questionnaire is also available.

We are reaching out to the market and connected individuals to better understand your views of 111 in general; and to also understand what directly impacts organisational decisions to bid for potential new services.

We are looking for responses to support us in transforming 111 for the future and appreciate your time in completing this survey.

Questionnaire responses submitted will remain confidential and information gathered will be used for the sole purpose of informing the upcoming procurement process.

Questionnaire responses must be submitted to by Thursday the 31st of October at 14:00pm.

Additional Text

The NHS London Commercial Hub (LCH), hosted by NHS NEL ICB (Part of North East London Health and Care Partnership) is managing this Market Engagement process on behalf of NHS NEL ICB.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031535-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | 31 Oct 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST LONDON INTEGRATED CARE BOARD |
| Locality | LONDON |
| Post town | East London |
| Postcode | E15 1DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 2 Oct 2024 at 11:46 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/031535-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.contractsfinder.service.gov.uk/Notice/dca1df9e-d88e-447e-b929-42b1c9d882d8
- https://www.northeastlondon.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a503. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a503.json.
