---
title: "Unit4 Saas Support & Maintenance"
ocid: "ocds-h6vhtk-04a5b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a5b8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a5b8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a5b8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHUMBRIA POLICE"
published: "2024-10-04"
---

# Unit4 Saas Support & Maintenance

Buyer: NORTHUMBRIA POLICE  
Current stage: Award  
OCID: ocds-h6vhtk-04a5b8

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## Summary

The Northumbria Police has completed a procurement process for "Unit4 SaaS Support & Maintenance," classified under the industry category of "Software package and information systems" (CPV 48000000). This procurement, focusing on the provision of an ERP system encompassing HR, finance, and payroll, has been completed under a limited procedure, specifically without prior publication of a call for competition, due to technical considerations. This contract's scope includes the migration from the current ERP and HR/Payroll system to a new comprehensive solution designed for Police Forces in the UK, with a particular emphasis on maintaining high-security standards through on-premises hosting. Awarded to Unit4 Business Software Limited, the contract was signed on 5 August 2024, with a total value of £952,000.

This tender affords significant growth opportunities for businesses specialising in ERP systems, software maintenance, and IT infrastructure support, particularly those capable of delivering secure, bespoke solutions for governmental or public law bodies. Companies experienced in working with police or security-sensitive organisations will find this tender an ideal fit, given the specialised security requirements involved. The procurement demonstrates a clear preference for providers who can ensure system stability and security without third-party involvement, highlighting a niche market for direct service providers in the realms of HR, finance, and payroll solution support.

## Notice

For the provision of an ERP system that includes HR, finance and payroll. Unit4 provide the licenses, support and maintenance for this solution.

### Lot Information

Lot 1

This notice covers the migration from our existing ERP and HR/Payroll system to a new all-encompassing solution designed for Police Forces. Northumbria Police currently use the Unit4 Enterprise Resource Planning system (ERP) system for management of financial, HR and payroll processing. The application is essential IT infrastructure as it provides accounting functionality which enables budget allocation and management across the whole Force. Unit4 also provides support and maintenance under this contract. Whilst Unit4 had intended for all customers to move to their cloud-hosted solution. A special package for police forces was developed that allowed hosting to remain on-premises to be able to guarantee the security required by the UK Police Forces. To do this they have had to change the structure of their packages.

### Procurement Information

The award is lawful in accordance with regulation 32(2)(b)(ii) because the competition is absent for technical reasons. Northumbria Police has used the Unit4 application since the finance team was moved in-house. The system is an essential part of the force's infrastructure and any down time or system failure would have a detrimental effect on the running of the Force. The Supplier does not use third parties to provide support & maintenance, therefore competition is absent.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031814-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £952,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBRIA POLICE |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 3PH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIT4 BUSINESS SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Oct 2024 at 08:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031814-2024

## Notice URLs

- https://www.northumbria.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a5b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a5b8.json.