---
title: "BlackBerry UEM Annual Support"
ocid: "ocds-h6vhtk-04a604"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a604"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a604.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a604.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BUSINESS SERVICES ORGANISATION I T S"
published: "2024-10-04"
---

# BlackBerry UEM Annual Support

Buyer: BUSINESS SERVICES ORGANISATION I T S  
Current stage: Award  
OCID: ocds-h6vhtk-04a604

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04a604.json)

## Summary

The Business Services Organisation I T S in Belfast has completed a procurement process titled "BlackBerry UEM Annual Support" in the IT services industry category. The procurement specifically covers consulting, software development, Internet, and support services and is located within the UK. The process, which involved an award procedure without prior publication of a call for competition, concluded with a signed contract worth £100,000 on 21st September 2024. The procurement stage is now marked as complete, and the contract has been awarded to Vodafone, a large-scale supplier based in Berkshire.

This tender creates significant opportunities for businesses specialising in IT support services, particularly those capable of providing comprehensive 24-hour technical assistance, software updates, and security fixes. Companies with expertise in managing mobile device services and ensuring server integrity would be well-positioned to benefit from such contracts. The focus on essential support services indicates a robust demand for reliable IT solutions, making this an ideal growth area for firms in the technology sector seeking to expand their portfolio and establish a reputation in public sector contracts.

## Notice

There is a requirement to purchase a years worth of support for the BlackBerryUEM service that we utilise. The BlackBerry UEM is used as a Mobile Device Manager for managing our estate of Samsung Mobile phones. The support service supplys BSO with a 24hrs support desk contactable by phone and e-mail. This is to help solve any technical issue that arise. The support service also supplies software updates and bug fixes to the servers. This is vital to ensure the integrity of the servers and to mitigate against any posible cyber attacks.

### Lot Information

Lot 1

There is a requirement to purchase a years worth of support for the BlackBerryUEM service that we utilise. The BlackBerry UEM is used as a Mobile Device Manager for managing our estate of Samsung Mobile phones. The support service supplys BSO with a 24hrs support desk contactable by phone and e-mail. This is to help solve any technical issue that arise. The support service also supplies software updates and bug fixes to the servers. This is vital to ensure the integrity of the servers and to mitigate against any posible cyber attacks. The support can only be supplied by the manufacture, BlackBerry, however, they will only sell the support via their partner Vodafone.

### Procurement Information

There is a requirement to purchase a years worth of support for the BlackBerryUEM service that we utilise. The BlackBerry UEM is used as a Mobile Device Manager for managing our estate of Samsung Mobile phones. The support service supplys BSO with a 24hrs support desk contactable by phone and e-mail. This is to help solve any technical issue that arise. The support service also supplies software updates and bug fixes to the servers. This is vital to ensure the integrity of the servers and to mitigate against any posible cyber attacks.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031933-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS SERVICES ORGANISATION I T S |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8DQ |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VODAFONE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Oct 2024 at 14:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031933-2024

## Notice URLs

- http://www.hscbusiness.hscni.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a604. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a604.json.