--- title: "Joseph Chamberlain College - ICT Managed Service" ocid: "ocds-h6vhtk-04a629" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a629" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a629.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a629.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "JOSEPH CHAMBERLAIN COLLEGE" published: "2024-10-07" --- # Joseph Chamberlain College - ICT Managed Service Buyer: JOSEPH CHAMBERLAIN COLLEGE Current stage: Tender OCID: ocds-h6vhtk-04a629 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a629) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04a629.json) ## Summary Joseph Chamberlain College, located in Birmingham, is currently in the tender stage for an ICT Managed Service estimated at £3,000,000. The college, renowned for its 'Outstanding' OFSTED rating, is seeking a new managed service provider to take over the existing contract, which expires in August 2025. This procurement process will allow sufficient time for a smooth transition. The tender, classified under the IT services industry category, encompasses various ICT-related tasks and responsibilities. The deadline for submission is 18 November 2024, with the invitation to tender set for 2 December 2024. The competitive procedure with negotiation will include key criteria such as strategic advice, on-site staffing, support, and ICT infrastructure management aligned with the College's objectives. This tender offers substantial growth opportunities for businesses specialising in IT services, including consulting, software development, and managed services. Companies capable of providing a comprehensive managed ICT service, including 24x7x365 monitoring and management, and those with experience in educational settings, will find this opportunity particularly beneficial. The service provider will be expected to work collaboratively with the College, contribute to continuous improvement, and drive innovation, making it ideal for firms eager to partner in a strategic capacity. Furthermore, businesses that can demonstrate best value propositions and manage third-party relationships are well-suited to compete in this tender process. ## Notice The Joseph Chamberlain 6th form College is located in the centre of Birmingham. The College has circa 3,100 students and 250 staff and was rated by OFSTED as Outstanding again when it was inspected in February 2024. The core values of the College are: Excellence and Ambition At Joseph Chamberlain Sixth Form College, we are dedicated to improving the learning experience of all students. As a result, we have high ambitions and expectations of everyone and always strive for excellence. We demonstrate a 'can do' attitude and embrace the need for continuous improvement and positive change. Cooperation and Communication Here, we believe in working together as a team, for the benefit of the College. Learning from our own and each other's mistakes and successes, we encourage everyone to take responsibility for their actions. We are open and honest with each other, and have built effective professional relations with each other through mutual trust and transparent communication. Equality and Recognition Throughout the College, diversity and inclusivity underpins everything we do, and we will always treat everyone with respect and fairness. We value and recognise the contribution that every individual makes to the lives of students and are loyal to and proud of our College and our students. The College also encompasses provision for adult learners in its annexe opposite the main building. The main building was a new build approximately 15 years ago and a subsequent extension in provision was opened in September 2024 For the last 4 years the College has engaged an external organisation to provide a full managed service. This expires in August 2025, hence the need for this procurement so that there is enough time for an 'elegant' transition to a new service. The new Managed Service Provider may also be required to deliver a range of lifecycle projects The companies identified from these shortlisting questions to receive the ITT for the Managed Service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but is not be limited to; * strategic advice and direction to the College regarding ICT * a 50 week on-site staffing service that bidders deem necessary to deliver the SLA * evenings support for key staff members * support for staff who visit remote sites (circa 8) in the Birmingham area * service desk * responsibility for design, specification, installation, and lifecycle management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * 24x7x365 monitoring & management * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership aligned to the College objectives Bidders should note the following: * The College will provide a standard contract as part of the ITT / AQ Pack * There will be a requirement for TUPE from existing suppliers. ### Lot Information Lot 1 The Joseph Chamberlain 6th form College is located in the centre of Birmingham. The College has circa 3,100 students and 250 staff and was rated by OFSTED as Outstanding again when it was inspected in February 2024. The core values of the College are: Excellence and Ambition At Joseph Chamberlain Sixth Form College, we are dedicated to improving the learning experience of all students. As a result, we have high ambitions and expectations of everyone and always strive for excellence. We demonstrate a 'can do' attitude and embrace the need for continuous improvement and positive change. Cooperation and Communication Here, we believe in working together as a team, for the benefit of the College. Learning from our own and each other's mistakes and successes, we encourage everyone to take responsibility for their actions. We are open and honest with each other, and have built effective professional relations with each other through mutual trust and transparent communication. Equality and Recognition Throughout the College, diversity and inclusivity underpins everything we do, and we will always treat everyone with respect and fairness. We value and recognise the contribution that every individual makes to the lives of students and are loyal to and proud of our College and our students. The College also encompasses provision for adult learners in its annexe opposite the main building. The main building was a new build approximately 15 years ago and a subsequent extension in provision was opened in September 2024 For the last 4 years the College has engaged an external organisation to provide a full managed service. This expires in August 2025, hence the need for this procurement so that there is enough time for an 'elegant' transition to a new service. The new Managed Service Provider may also be required to deliver a range of lifecycle projects The companies identified from these shortlisting questions to receive the ITT for the Managed Service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but is not be limited to; * strategic advice and direction to the College regarding ICT * a 50week on-site staffing service that bidders deem necessary to deliver the SLA * evenings support for key staff members * support for staff who visit remote sites (circa 8) in the Birmingham area * service desk * responsibility for design, specification, installation, and lifecycle management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * 24x7x365 monitoring & management * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership aligned to the College objectives Bidders should note the following: * The College will provide a standard contract as part of the ITT / AQ Pack * There will be a requirement for TUPE from existing suppliers. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/031993-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Oct 2024 | | Submission deadline | 18 Nov 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,000,000 | | Lots value | £3,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | JOSEPH CHAMBERLAIN COLLEGE | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B12 9FF | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Balsall Heath West | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG31 Birmingham | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services ### Codes - 30213000 - Personal computers - 30214000 - Workstations - 30230000 - Computer-related equipment - 48200000 - Networking, Internet and intranet software package - 72000000 - IT services: consulting, software development, Internet and support - 80000000 - Education and training services ## Release History - 7 Oct 2024 at 06:51 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031993-2024 ## Notice URLs - https://www.jcc.ac.uk - https://www.jcc.ac.uk/public-tender/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a629. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a629.json.