---
title: "NAC/STA/5238 Provision of Telephony Infrastructure and Services"
ocid: "ocds-h6vhtk-04a636"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a636"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a636.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a636.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2024-10-07"
---

# NAC/STA/5238 Provision of Telephony Infrastructure and Services

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04a636

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## Summary

The public procurement process, undertaken by North Ayrshire Council (NAC), is for the "NAC/STA/5238 Provision of Telephony Infrastructure and Services". This procurement, classified under the telecommunications services industry (CPV: 64200000), is aimed at ongoing upgrades and support for NAC's corporate phone system and SIP trunk connectivity across North Ayrshire (UKM93). The procurement process, which was limited and awarded without prior publication, reached the award stage on 7 October 2024, with the contract having been signed on 4 October 2024. The awarded contract is valued at £327,180 and the supplier awarded is Insight Direct (UK) Ltd.

This tender presents significant opportunities for businesses specialising in telecommunications services, particularly those experienced in handling large-scale telephony infrastructure projects. Companies can benefit from the substantial value of the contract and the ongoing nature of the required services. Businesses that are well-suited to compete for such tenders include both large-scale telecommunications providers capable of maintaining and upgrading complex phone systems and smaller innovative firms that can offer specialized support and connectivity solutions.

## Notice

Ongoing upgrades and support of the North Ayrshire Council corporate phone system and the continuation of SIP trunk connectivity.

### Lot Information

Lot 1

North Ayrshire Council require to Direct Award an interim contract to ensure that the existing requirements for the support of the corporate phone system and SIP trunk connectivity are maintained whilst the new telephony strategy is completed.

### Procurement Information

North Ayrshire Council (NAC) are in the process of finalising their Telephony Strategy before going out to tender for a new system. In the interim NAC require the existing system to be maintained by the incumbent. NAC have invested heavily in their current solution and it would be complex and resource intensive to unpick the connectivity, and as a result leading to disproportionate technical difficulties.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032025-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £327,180 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Irvine South |
| Westminster constituency | Central Ayrshire |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 7 Oct 2024 at 09:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032025-2024

## Notice URLs

- http://www.north-ayrshire.gov.uk
- http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000779730
- https://www.scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a636. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a636.json.