---
title: "GSV2732 - Multimedia Guide"
ocid: "ocds-h6vhtk-04a66e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a66e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a66e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a66e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE CORPORATE OFFICER OF THE HOUSE OF COMMONS AND THE CORPORATE OFFICER OF THE HOUSE OF LORDS (ACTING JOINTLY)"
published: "2025-03-17"
---

# GSV2732 - Multimedia Guide

Buyer: THE CORPORATE OFFICER OF THE HOUSE OF COMMONS AND THE CORPORATE OFFICER OF THE HOUSE OF LORDS (ACTING JOINTLY)  
Current stage: Award  
OCID: ocds-h6vhtk-04a66e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a66e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04a66e.json)

## Summary

The Corporate Officer of the House of Commons and The Corporate Officer of the House of Lords have concluded a procurement process with reference GSV2732 for the provision of Multimedia Guides aimed at enhancing accessible tour experiences for both adult and family audiences. This procurement, classified under ‘Multimedia software development services’ (CPV 72212520), was conducted through an open procedure and is now at the award stage, with contracts signed on 17 January 2025. Located in London (UKI32), the project valued at £432,000 will involve multimedia scriptwriting, content creation, recording, user interface design, translations, and implementation of multimedia elements such as augmented reality (AR) and soundscapes, to be delivered across mobile phones and MMG devices.

This contract offers significant growth opportunities for businesses skilled in developing high-quality multimedia content and user-centric design. Companies specialising in multimedia software development, particularly those with expertise in creating immersive and interactive audio-visual experiences, will find this tender particularly suited to their capabilities. The inclusive and responsive nature of the project aligns well with innovative small and medium enterprises (SMEs) that can deliver professional-quality multimedia elements designed to adapt to a dynamic institutional environment.

## Notice

This tender is for the provision of Multimedia guides and services related to the maintenance, support, and development of multimedia content for accessible tour experiences. The service is to be provided for both adult and family audiences and must include multimedia scriptwriting, content creation, recording, user interface design, translations, and various multimedia elements, these could include but are not limited to augmented reality (AR), soundscapes, and interactive features. The content will be accessible on mobile phones, and Multimedia guide (MMG) devices.

The supplier will develop an immersive adult tour and a family-focused tour, with special emphasis on audio-first experiences, interactive multimedia elements, and responsive design to the changing environment of a working institution. Content should be of professional quality, with high quality sound and imagery.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009596-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2025 |
| Submission deadline | 6 Nov 2024 |
| Future notice date | Not specified |
| Award date | 17 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | £450,000 |
| Awards value | Not specified |
| Contracts value | £882,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CORPORATE OFFICER OF THE HOUSE OF COMMONS AND THE CORPORATE OFFICER OF THE HOUSE OF LORDS (ACTING JOINTLY) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 0AA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI32 Westminster |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMARTIFY HOLDINGS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32322000 - Multimedia equipment
- 72212520 - Multimedia software development services

## Release History

- 17 Mar 2025 at 10:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009596-2025
- 10 Mar 2025 at 16:40 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008608-2025
- 21 Jan 2025 at 12:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002010-2025
- 7 Oct 2024 at 14:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032101-2024

## Notice URLs

- http://judiciary.uk/highcourt
- https://atamis-ukparliament.my.site.com/s/Welcome
- https://www.parliament.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a66e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a66e.json.