--- title: "PE2024-24/4406 IT Service Support for NIHR Learn Development, Infrastructure & Hosting" ocid: "ocds-h6vhtk-04a6c1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a6c1" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a6c1.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a6c1.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "UNIVERSITY OF LEEDS" published: "2024-10-08" --- # PE2024-24/4406 IT Service Support for NIHR Learn Development, Infrastructure & Hosting Buyer: UNIVERSITY OF LEEDS Current stage: Tender OCID: ocds-h6vhtk-04a6c1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a6c1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04a6c1.json) ## Summary The University of Leeds, acting under contract from the Department of Health & Social Care (DHSC), has issued an open tender for IT Service Support for the National Institute for Health and Care Research (NIHR) Learn Development, Infrastructure & Hosting. This service falls under the industry category of IT services, specifically consulting, software development, Internet, and support. The procurement stage is currently in the "Tender" phase, with the submission deadline set for 12th November 2024, and the award period commencing on 13th November 2024. The procurement process adheres to the "Open" procedure, even though the University of Leeds is not a contracting authority as per the Public Contracts Regulations. The estimated value of the contract is £800,000, and the primary delivery location is Leeds. The tender is divided into two lots, with each lot evaluated separately but prioritizing bids covering both lots simultaneously. This tender presents a significant opportunity for businesses specialising in Moodle development and IT service support. Companies experienced in managing learning management systems, particularly Moodle platforms, and adhering to strict security and development standards like ISO27001 and GDS, will find this contract especially suited to their capabilities. The tender encourages bids from suppliers proficient in responding to dynamic business changes and enhancing customer experience. Successful bidders will work closely with business owners to implement changes within set budgets and align with RDNCC's approach to IT services. This opportunity not only promises financial growth but also the possibility of extending the contract by a further 24 months based on performance, making it attractive for firms looking to establish or expand their footprint in the public sector IT services domain. ## Notice This tender is for National Institute for Health and Care Research (NIHR) but tendered by the University of Leeds under contract from the Department of Health & Social Care. (DHSC) NIHR are seeking a supplier with Moodle development experience to take on the existing National Institute for Health and Care Research (NIHR) Learning Management System and provide managed support consisting of; *Working with business owners to deliver business changes in line with change budgets that have been set *Being responsive to changing business situations *Recognising that customer experience and usability are critical *Adhering to good security practices e.g. ISO27001 and development practices e.g. GDS *Aligning with RDNCC's management approach to other IT services and where necessary working with other suppliers Please note that the University of Leeds is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (Directive 2014/24/EU) as amended by the Public Procurement (Amendment) (EU Exit) Regulations 2020. However, the University is, on a voluntary basis, operating under the Public Contracts Regulations (as defined above) for this specific tender and is therefore advertising this opportunity in Find a Tender and Contracts Finder with an obligation to comply with the Public Contract Regulations for this specific tender. We are following the "Open" tender procedure of these regulations for this tender. By doing so, the University does not become a contracting authority and abiding by the Public Contract Regulations on this specific occasion does not imply any future obligation on the University to comply with the Public Contract Regulations for any other tender. ### Lot Information Lot 1 - IT Service Support for NIHR Learn Development Lot 1 - IT Service Support for NIHR Learn Development The NIHR Learning Management System (referred to as 'NIHR Learn') is a training platform that allows users to browse the available training and enrol on the relevant courses. Once a user has enrolled onto a course, the platform then allows them to complete their training and receive a certificate once complete. It is used annually by thousands of users with a plan to continue developing it further. It is a Moodle platform (currently software version 4.3) with a range of Moodle 'plug-ins' (plus some bespoke coding). The basic scope is to host and provide application support for a Moodle estate which comprises; *A live environment *A test environment (to mirror Live) *A development environment The Live instance (NIHR Learn) interfaces with other systems (e.g. CPMS) via an API, and has single sign on functionality with IDG. NIHR RDNCC are seeking a supplier with Moodle development experience to take on the existing NIHR Learning Management System and provide managed support consisting of; *Working with business owners to deliver business changes in line with change budgets that have been set *Being responsive to changing business situations *Recognising that customer experience and usability are critical *Adhering to good security practices e.g. ISO27001 and development practices e.g. GDS *Aligning with RDNCC's management approach to other IT services and where necessary working with other suppliers Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/5ADA8V337N Renewal: A further 24 months extension is possible subject to performance. Lot 2 - IT Service Support for NIHR Learn Development, Infrastructure & Hosting Lot 2 - IT Service Support for NIHR Learn Development, Infrastructure & Hosting The NIHR Learning Management System (referred to as 'NIHR Learn') is a training platform that allows users to browse the available training and enrol on the relevant courses. Once a user has enrolled onto a course, the platform then allows them to complete their training and receive a certificate once complete. It is used annually by thousands of users with a plan to continue developing it further. It is a Moodle platform (currently software version 4.3) with a range of Moodle 'plug-ins' (plus some bespoke coding). The basic scope is to host and provide application support for a Moodle estate which comprises; *A live environment *A test environment (to mirror Live) *A development environment The Live instance (NIHR Learn) interfaces with other systems (e.g. CPMS) via an API, and has single sign on functionality with IDG. NIHR RDNCC are seeking a supplier with Moodle development experience to take on the existing NIHR Learning Management System and provide managed support consisting of; *Working with business owners to deliver business changes in line with change budgets that have been set *Being responsive to changing business situations *Recognising that customer experience and usability are critical *Adhering to good security practices e.g. ISO27001 and development practices e.g. GDS *Aligning with RDNCC's management approach to other IT services and where necessary working with other suppliers Renewal: A further 24 months extension is possible subject to performance. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/032254-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Oct 2024 | | Submission deadline | 12 Nov 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £800,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF LEEDS | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS2 9JZ | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Little London & Woodhouse | | Westminster constituency | Leeds Central and Headingley | | Delivery location | TLE42 Leeds | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 8 Oct 2024 at 13:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032254-2024 ## Notice URLs - http://www.leeds.ac.uk - https://www.delta-esourcing.com/delta/ - https://www.delta-esourcing.com/respond/5ADA8V337N - https://www.delta-esourcing.com/tenders/UK-UK-Leeds:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./5ADA8V337N ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a6c1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a6c1.json.