---
title: "The Provision of a North Yorkshire Information and Advice Service"
ocid: "ocds-h6vhtk-04a71b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a71b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a71b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a71b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE NORTH YORKSHIRE COUNCIL"
published: "2025-01-30"
---

# The Provision of a North Yorkshire Information and Advice Service

Buyer: THE NORTH YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04a71b

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## Summary

The North Yorkshire Council is inviting tenders for the provision of an Information and Advice Service, classified under the CPV category of 'Other community, social and personal services'. This service aims to offer impartial and independent advice on various matters such as debt management, housing, employment, and utilities to the citizens of North Yorkshire. This open procedure procurement, with a total contract value of £3,373,788 GBP, will be managed electronically through the YORtender system. Key dates include the tender submission deadline on 8th November 2024. The contract, starting from 1st April 2025, is initially set to run until 31st March 2027, with potential extensions up to 2031.

This tender represents a significant business growth opportunity for organisations specialising in community support services. The contract's emphasis on a broad range of advisory services makes it well-suited for businesses with a strong track record in delivering comprehensive support across various sectors, particularly those experienced in working with local authorities and community partners. Complementary businesses with robust service delivery models and expertise in social value and sustainability are encouraged to compete. Given the open procedure, the process is highly accessible, requiring careful attention to the economic and technical selection criteria outlined.

## Notice

The provision of an Information and Advice service is required to deliver a broad range of impartial and independent advice and information services, via a variety of channels, to citizens of North Yorkshire. Ranging from, including, but not limited to: debt and money management; housing; employment and energy and utilities advice, alongside working with a range of other related partners.

### Lot Information

Lot 1

The provision of an Information and Advice service is required to deliver a broad range of impartial and independent advice and information services, via a variety of channels, to citizens of North Yorkshire. Ranging from, including, but not limited to: debt and money management; housing; employment and energy and utilities advice, alongside working with a range of other related partners. Additional information: There may be additional grant funding made available to deliver outcomes that align with the service provision in this agreement that will benefit North Yorkshire Citizens. Where additional funding is made available the total annual value may increase, there is no guarantee that the total value will ever exceed the annual amount as set out in the Contract Notice.

Renewal: Initial Term: 1st April 2025 to 31st March 2027 Option to extend 1: 1st April 2027 to 31st March 2029 Option to extend 2: 1st April 2029 to 31st March 2031

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003106-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2025 |
| Submission deadline | 8 Nov 2024 |
| Future notice date | Not specified |
| Award date | 7 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,373,788 |
| Lots value | £3,373,788 |
| Awards value | Not specified |
| Contracts value | £3,373,788 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NORTH YORKSHIRE COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE2 North Yorkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTH YORKSHIRE CITIZENS ADVICE & LAW CENTRE |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 98 - Other community, social and personal services

### Codes

- 64216210 - Value-added information services
- 98000000 - Other community, social and personal services

## Release History

- 30 Jan 2025 at 13:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003106-2025
- 9 Oct 2024 at 11:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032403-2024

## Notice URLs

- https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=84657&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104117
- https://www.northyorks.gov.uk
- https://yortender.eu-supply.com/login.asp?B=YORTENDER

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a71b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a71b.json.