---
title: "ESPH AB WDC Emergency Lifeline (ESPH655 JB)"
ocid: "ocds-h6vhtk-04a818"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a818"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a818.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04a818.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEALDEN DISTRICT COUNCIL"
published: "2025-09-08"
---

# ESPH AB WDC Emergency Lifeline (ESPH655 JB)

Buyer: WEALDEN DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04a818

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## Summary

Wealden District Council has successfully awarded the contract for the "ESPH AB WDC Emergency Lifeline (ESPH655 JB)" procurement process to Careium UK Limited. The procurement falls under the services category, specifically targeting alarm-monitoring services, and is located in the UKJ22 region. This process followed an open procurement method and is presently in the award stage as of 8 September 2025, after the contract was signed on 31 March 2025. The contract is active with a value of £231,734 and covers various support services for Retirement Living Managers, telecare sensor monitoring, and out-of-hours services.

This procurement presents significant opportunities for businesses specialising in alarm-monitoring services, telecare, and emergency support services. Suitable competitors include those with expertise in welfare services for the elderly and telecommunication services, as the project encompasses telephone-answering and operator services. SMEs may have found challenges competing, as evidenced by the lack of SME bids; however, larger enterprises such as Careium UK Limited have successfully secured the contract. Businesses looking to expand in these areas should consider preparing for similar contracts in the future, leveraging their expertise and capacity to provide comprehensive service solutions.

## Notice

Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. There is the provision of an Out of Hours repairs service monitoring for Council tenants on an exceptional/occasional basis and an Out of Hours emergency homelessness placement service.

### Lot Information

Lot 1

Full information can be found at http://www.sesharedservices.org.uk/esourcing

Renewal: Three extensions possible of twelve months each

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/054686-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2025 |
| Submission deadline | 11 Nov 2024 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | £300,000 |
| Awards value | Not specified |
| Contracts value | £231,734 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEALDEN DISTRICT COUNCIL |
| Locality | HAILSHAM |
| Post town | Brighton |
| Postcode | BN27 2AX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Wealden |
| Electoral ward | Hailsham Central |
| Westminster constituency | Sussex Weald |
| Delivery location | TLJ22 East Sussex CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAREIUM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79510000 - Telephone-answering services
- 79511000 - Telephone operator services
- 79711000 - Alarm-monitoring services
- 85311100 - Welfare services for the elderly

## Release History

- 8 Sep 2025 at 13:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/054686-2025
- 11 Oct 2024 at 12:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032804-2024

## Notice URLs

- http://www.sesharedservices.org.uk/esourcing
- https://www.sesharedservices.org.uk/esourcing
- https://www.wealden.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04a818. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04a818.json.