---
title: "Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services"
ocid: "ocds-h6vhtk-04adaf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04adaf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04adaf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04adaf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HARROW COUNCIL"
published: "2025-07-31"
---

# Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services

Buyer: HARROW COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04adaf

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## Summary

Harrow Council is overseeing the procurement process for the provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services. This process, which follows an open procurement method, targets the health and social work services industry category. Located in the region UKI7, the procurement involves services such as assessments for Blue Badges, Freedom Passes, and Taxi Cards. The contract for these services commenced its tender stage early in 2025 following planning stages in late 2024. Key dates included the tender period ending on 5th February 2025 and the award process starting the same day. While the award criteria gave prominence to quality and social value, pricing held the leading weight in evaluations. Notably, EQL Limited secured the active award contract, valued at £498,914, signed on 10th June 2025.

This tender opens doors for businesses specialising in community, social, and personal services in Harrow and the surrounding areas. Service providers capable of securely managing IT systems remotely and conducting clinical assessments for travel permits are set to find substantial opportunities for growth. With contract periods planned for three years plus potential extensions, small to medium-sized enterprises (SMEs) with strengths in service delivery and system integration stand poised to benefit significantly. The engagement aspect involving stakeholder feedback illustrates a proactive stance by Harrow Council in ensuring service improvements and adapting to user needs, offering a strategic platform for businesses willing to collaborate on future service specifications. Business opportunities further include periodic reviews and renewals aligned with updates to IT systems and administrative tasks.

## Notice

The London Borough of Harrow invited tenders for a service provider to support the assessment of non-automatic applications for the Concessionary Travel assessment service, which includes Blue Badges, Freedom Passes and Taxi Cards.

### Lot Information

Lot 1

The Authority sought a Service Provider to deliver the Services by securely accessing the relevant IT systems as defined within the specification to remotely process specified Concessionary Travel applications. Total service volumes for the service are set out in the Service Specification. The contract consists of applications and renewals for non-automatic concessionary travel permits requiring clinical assessments. As well as the administrative work, updating of relevant IT systems, and the instigation of periodic reviews of application.

Renewal: The Authority is looking for potential service provider(s) to be awarded a contract for a period of 3 years with the option to extend for 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044759-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2025 |
| Submission deadline | 5 Feb 2025 |
| Future notice date | 6 Jan 2025 |
| Award date | 9 Jun 2025 |
| Contract period | 31 May 2025 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £498,914 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARROW COUNCIL |
| Locality | HARROW |
| Post town | Harrow |
| Postcode | HA3 3QN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Harrow |
| Electoral ward | Greenhill |
| Westminster constituency | Harrow West |
| Delivery location | TLI7 Outer London - West and North West |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EQL |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 31 Jul 2025 at 13:01 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/044759-2025
- 6 Jan 2025 at 10:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000159-2025
- 18 Oct 2024 at 11:26 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/033742-2024

## Notice URLs

- http://www.harrow.gov.uk
- https://procontract.due-north.com/Advert/Index?advertId=a250e38b-37c1-ef11-8133-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04adaf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04adaf.json.