---
title: "Healthwatch Suffolk Services"
ocid: "ocds-h6vhtk-04adc8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04adc8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04adc8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04adc8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2025-05-16"
---

# Healthwatch Suffolk Services

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04adc8

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04adc8.json)

## Summary

Suffolk County Council is conducting a procurement process for the provision of Healthwatch Suffolk services, under the framework of the Health and Social Care Act 2012. This procurement is categorised within health and social work services and falls under the services industry. The procurement stage has moved from tendering to awarding, with Healthwatch Suffolk CIC identified as the successful supplier. The procurement is located in Ipswich, UKH14 region, United Kingdom, and employs an open procedure method, ensuring a transparent bidding process. Key project dates include a contract signing date of 16th April 2025, with the service operational period extending from 1st April 2025 to 31st March 2028 and a potential extension to 2030. The initial tendering phase culminated with submissions due by 18th November 2024 at 12 noon.

The procurement of the Healthwatch Suffolk services offers a substantial opportunity for businesses specialising in health and social work services to contribute to community wellbeing and partake in a significant governmental contract valued at £1,955,000. Enterprises, particularly those proficient in community engagement and health outcomes improvement, may find this tender a viable avenue for growth. The focus on quality in the evaluation criteria, with 90% of the award consideration attributed to service quality, emphasises the importance of expertise in delivering high-standard community health services. This contract provides smaller enterprises, or SMEs, a chance to demonstrate their capabilities and potentially secure a long-term governmental partnership, contributing positively to both business development and societal health improvements. Additionally, the obligation for electronic ordering and invoicing streamlines administrative processes, making participation particularly attractive for tech-savvy organisations.

## Notice

Suffolk County Council (SCC) is seeking to procure a provider for the statutory provision of Healthwatch Suffolk services, in accordance with the Health and Social Care Act 2012, as amended in June 2022.The Act mandates the establishment of Local Healthwatch to empower citizens and communities in influencing and challenging the provision of health and social care services. SCC is obligated under the Local Government and Public Involvement in Health Act 2007 to ensure effective operation of Local Healthwatch within its jurisdiction.Local Healthwatch plays a crucial role in improving health and social care outcomes by engaging with the community to influence and monitor services. It helps people maintain employment, stability in their homes, social activity and education, while also reducing pressure on carers.By addressing health inequalities, Local Healthwatch contributes to reducing demand on healthcare services.

### Lot Information

Lot 1

Suffolk County Council (SCC) is seeking to procure a provider for the statutory provision of Healthwatch Suffolk services, in accordance with the Health and Social Care Act 2012, as amended in June 2022.The Act mandates the establishment of Local Healthwatch to empower citizens and communities in influencing and challenging the provision of health and social care services. SCC is obligated under the Local Government and Public Involvement in Health Act 2007 to ensure effective operation of Local Healthwatch within its jurisdiction.Local Healthwatch plays a crucial role in improving health and social care outcomes by engaging with the community to influence and monitor services. It helps people maintain employment, stability in their homes, social activity and education, while also reducing pressure on carers.By addressing health inequalities, Local Healthwatch contributes to reducing demand on healthcare services.The contract period will be for 3 years (1st April 2025 - 31st March 2028) with the option to extend for up to a further 2 years.The total maximum contract value (including the extension period) is PS1,955,000 excluding VAT. Please note there will be no inflationary uplift in the contract. The submission deadline is 18th November 2024 at 12noon.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022081-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 May 2025 |
| Submission deadline | 18 Nov 2024 |
| Future notice date | Not specified |
| Award date | 15 Apr 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,955,000 |
| Lots value | £1,955,000 |
| Awards value | Not specified |
| Contracts value | £1,955,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | TLH East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHWATCH SUFFOLK |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 16 May 2025 at 09:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022081-2025
- 18 Oct 2024 at 13:20 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033780-2024

## Notice URLs

- http://www.suffolksourcing.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04adc8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04adc8.json.