--- title: "Home Office Crossing the Border (CtB) Procurement 2024 - Service Integration & Management" ocid: "ocds-h6vhtk-04addf" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04addf" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04addf.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04addf.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "HOME OFFICE" published: "2024-10-18" --- # Home Office Crossing the Border (CtB) Procurement 2024 - Service Integration & Management Buyer: HOME OFFICE Current stage: Tender OCID: ocds-h6vhtk-04addf [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04addf) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04addf.json) ## Summary The Home Office is initiating a public procurement process titled "Home Office Crossing the Border (CtB) Procurement 2024 – Service Integration & Management." This procurement aims to acquire services in the realm of software integration consultancy, specifically targeting the Migration and Borders Technology Portfolio (MBTP). The geographical focus is the United Kingdom, and the procurement stage is currently in the Tender phase with an open procedure. Key dates include an end date for the tender period on 31st October 2024, and the start of the award period on 14th November 2024. The contract is estimated to be worth between £20-25 million and will be managed under the Technology Services 3 Framework Agreement Lot 5. The initial term of the contract is four years, with an option for a one-year extension. This tender presents a significant opportunity for businesses specialising in Service Integration & Management (SIAM) within the digital transformation and software development sectors. Companies with expertise in system software acceptance testing, software support, and development of transaction processing systems would find themselves well-positioned to compete. The procurement seeks to ensure high resilience and availability in the operational systems managing the UK's immigration and border control, highlighting the critical national infrastructure involved. Successful suppliers will participate in collaborative efforts with the Home Office to advance digital delivery and governance, aligning with ongoing and future policy needs. ## Notice Crossing the Border (CtB) sits within DDaT the Migration and Borders Technology Portfolio (MBTP) which encompasses all technology delivery and support for Migration, Asylum, and Border control. This includes the delivery of major technology programmes including Immigration Platform Technology (IPT), Future Borders and Immigration System (FBIS) and the New Plan for Immigration (NPI). MBTP is organised in a product-centric way, with business requirements met where possible by leveraging a set of strategic technology products. These products are organised across sets of related 'product families, with the CtB product family being one of these. CtB represents the steady state services and products which controls the flow of people and services across the borders. This is done principally via the Primary Control Points, mediated by a Border Force officer, or via an e-gate indirectly supervised by an officer. Information from ports is processed by a central collection of systems, hosted in the cloud and on premise. These systems are built on top of a number of infrastructure platforms, leveraging a hybrid cloud model and they are managed by utilizing a Product Lifecycle Management (PLM) methodology. This procurement is for the Service Integration & Management services within the CtB supplier ecosystem. ### Lot Information Lot 1 Crossing the Border (CtB) service is the steady state services and products which controls the flow of people and services across the borders. This is done principally via the Primary Control Points, mediated by a Border Force officer, or via an e-gate indirectly supervised by an officer. Information from ports is processed by a central collection of systems, hosted in the cloud and on premise. These systems are built on top of a number of infrastructure platforms, leveraging a hybrid cloud model. The central systems support 24 hours a day 365 days a year operations, requiring high degrees of resilience and availability. The existing applications run on diverse technological stacks and have been delivered over a 3-year programme and are expected to evolve over the next 5 years in line with government policy and operational need. The systems are critical national infrastructure, incorporating official and secret data sets and related processes. Outlined is the Home Office Migration and Borders Technology Portfolio (MBTP) requirement, for an experienced Digital Supplier that can provide high quality Service Integration & Management services for the running, development, management and reporting across the CtB integrated ecosystem and delivering the CtB roadmap Working collaboratively with the Home Office to deliver our vision for CtB , management, governance, and assurance across digital delivery in the CtB DDaT arena. This document sets out the requirements for a Supplier to deliver the Service Integration & Management services for an initial term of 4 years from the start of the Contract with a possible 1-year extension (4 + 1) option under Technology Services 3 Framework Agreement Lot 5. It has been split into core requirements specific to the CtB & DDaT Outcomes within MBTP and general requirements which apply to all product families across CtB and DDaT. These materials are based upon stakeholder consultation, analysis of the current organisational position and the strategic direction of travel, all of which have informed the view of services required. Additional information: Estimated value of contract is PS20-25 million . ITT documentation not yet finalised, Bid pack will be sent to suppliers on CCS Framework, Technology Services 3 (RM6100) Lot 5 via https://crowncommercialservice.bravosolution.co.uk/web/login.html Renewal: Extension provision for an additional 1x 12 month period ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/033814-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Oct 2024 | | Submission deadline | 31 Oct 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £25,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HOME OFFICE | | Locality | LONDON | | Post town | Not specified | | Postcode | N/A | | Country | Not specified | | ITL 1 | Not specified | | ITL 2 | Not specified | | ITL 3 | Not specified | | Local authority | Not specified | | Electoral ward | Not specified | | Westminster constituency | Not specified | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72226000 - System software acceptance testing consultancy services - 72227000 - Software integration consultancy services - 72232000 - Development of transaction processing and custom software - 72261000 - Software support services - 72262000 - Software development services - 72265000 - Software configuration services ## Release History - 18 Oct 2024 at 14:25 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033814-2024 ## Notice URLs - https://crowncommercialservice.bravosolution.co.uk/web/login.html - https://www.gov.uk/government/organisations/home-office ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04addf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04addf.json.