---
title: "Proactive Technical Monitoring (Safeguarding) service - Managed"
ocid: "ocds-h6vhtk-04af6e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04af6e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04af6e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04af6e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON GRID FOR LEARNING TRUST"
published: "2024-10-19"
---

# Proactive Technical Monitoring (Safeguarding) service - Managed

Buyer: LONDON GRID FOR LEARNING TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-04af6e

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## Summary

The London Grid for Learning Trust (LGfL) concluded a procurement process under G-Cloud 13 to provide proactive and reactive safeguarding services to schools in London. The contract, titled "Proactive Technical Monitoring (Safeguarding) service – Managed," falls under the industry category of Educational software packages. The procurement process began in response to updated Department for Education standards and was awarded to Renato Software Limited on 9 September 2024. The services include Automatic Safeguarding and Monitoring software technology, System Service, Development and Training, and Human Review Services. The location covered by this procurement is the UK, and the buying organisation focuses on supporting educational and safeguarding initiatives for schools.

This tender presents significant growth opportunities for businesses involved in educational software development, security software, and safeguarding services. Companies offering integrated technical solutions for safeguarding, monitoring, and training would find this contract particularly interesting. It provides an avenue for businesses to collaborate with LGfL, a prominent entity aiming to enhance the safety and education experience of children. Small and medium-sized enterprises (SMEs) involved in software development and educational services are especially well-suited to compete in such tenders, as the procurement valued bids from SMEs, with all three verified bids coming from SMEs, thereby creating a competitive and supportive market environment.

## Notice

LGfL was founded in 2001 as a charity to advance education, in particular by providing and assisting in the provision of information and communications technology to London schools for the benefit of the children attending those schools. LGfL's Objects enable it to provide services to a wide range of beneficiaries including schools, Multi Academy Trusts, Councils, Health Services, the Police, Housing and Community Services. LGfL delivers its Objects by focusing on: 1. Saving Schools Money 2. Keeping Children Safe 3. Protecting and Securing Schools 4. Energising Teaching and Learning 5. Promoting Wellbeing 6. Tackling Inequality In the light of new Department for Education standards and updates to Keeping Children Safe in Education, LGfL conducted a procurement via G-Cloud 13 (CCS RM1557.13) seeking to enter into a contractual agreement to implement an Appropriate Proactive Technical Service for Safeguarding Children in Schools to complement its safeguarding centre of excellence and tie in with its existing expertise and track record in web filtering. The Service provides alerts to schools in line with LGfL's functionality requirements to ensure that designated safeguarding teams are made aware of individual events and trends helping them to keep children safe online and respond in a timely fashion with informed by clear evidence that can potentially save lives. Alerts may relate to bullying or other peer-on-peer harassment or abuse, child sexual or criminal exploitation and related grooming, as well as markers of self-harm and suicide, radicalisation and a range of other key safeguarding areas As a result of this procurement LGfL have entered into an agreement with a supplier to provide pro-active and re-active safeguarding services. Services include but are not limited to the following; * Automatic Safeguarding and Monitoring software technology * System Service, Development and Training * Safeguarding Incident Management * System Implementation/Integration and On Boarding * Human Review Services Pro-active Monitoring

### Lot Information

Lot 1

LGfL was founded in 2001 as a charity to advance education, in particular by providing and assisting in the provision of information and communications technology to London schools for the benefit of the children attending those schools. LGfL's Objects enable it to provide services to a wide range of beneficiaries including schools, Multi Academy Trusts, Councils, Health Services, the Police, Housing and Community Services. LGfL delivers its Objects by focusing on: 1. Saving Schools Money 2. Keeping Children Safe 3. Protecting and Securing Schools 4. Energising Teaching and Learning 5. Promoting Wellbeing 6. Tackling Inequality In the light of new Department for Education standards and updates to Keeping Children Safe in Education, LGfL conducted a procurement via G-Cloud 13 (CCS RM1557.13) seeking to enter into a contractual agreement to implement an Appropriate Proactive Technical Service for Safeguarding Children in Schools to complement its safeguarding centre of excellence and tie in with its existing expertise and track record in web filtering. The Service provides alerts to schools in line with LGfL's functionality requirements to ensure that designated safeguarding teams are made aware of individual events and trends helping them to keep children safe online and respond in a timely fashion with informed by clear evidence that can potentially save lives. Alerts may relate to bullying or other peer-on-peer harassment or abuse, child sexual or criminal exploitation and related grooming, as well as markers of self-harm and suicide, radicalisation and a range of other key safeguarding areas As a result of this procurement LGfL have entered into an agreement with a supplier to provide pro-active and re-active safeguarding services. Services include but are not limited to the following; * Automatic Safeguarding and Monitoring software technology * System Service, Development and Training * Safeguarding Incident Management * System Implementation/Integration and On Boarding * Human Review Services.

### Procurement Information

This Notice is being issued to inform the market of an award of contract following a compliant procurement conducted under G-Cloud 13 - Crown Commercial Services reference - CCS RM1557.13

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033869-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON GRID FOR LEARNING TRUST |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2A 2BR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bishopsgate |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RENATO SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services

### Codes

- 48000000 - Software package and information systems
- 48190000 - Educational software package
- 72212190 - Educational software development services
- 72212730 - Security software development services
- 75121000 - Administrative educational services

## Release History

- 19 Oct 2024 at 11:02 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/033869-2024

## Notice URLs

- http://www.lgfl.net
- https://theroyalcourtsofjustice.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04af6e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04af6e.json.