---
title: "Proactive Technical Monitoring (Safeguarding) service - Unmanaged"
ocid: "ocds-h6vhtk-04af6f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04af6f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04af6f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04af6f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON GRID FOR LEARNING TRUST"
published: "2024-10-19"
---

# Proactive Technical Monitoring (Safeguarding) service - Unmanaged

Buyer: LONDON GRID FOR LEARNING TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-04af6f

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## Summary

The London Grid for Learning Trust (LGfL) has completed the procurement process for a "Proactive Technical Monitoring (Safeguarding) Service – Unmanaged". The contract, awarded via the G-Cloud 13 frame of the Crown Commercial Services (reference CCS RM1557.13), focuses on providing safeguarding services for educational institutions across the UK. LGfL, a charitable organisation based in London, aims to advance education by providing information and communications technology to schools. The primary industry category for this procurement is educational software packages, with a focus on security and administrative educational services. The contract was awarded to Renato Software Limited and officially signed on 9 September 2024. The procurement method used was a limited procedure without prior publication of a call for competition, justified by its classification as falling outside the scope of the directive.

This tender creates significant opportunities for businesses specialising in security and educational software development, particularly those with experience in safeguarding and monitoring technologies. The contract includes provisions for system service, development, training, incident management, and system implementation, making it well-suited for companies that can provide comprehensive solutions in these areas. Small and medium-sized enterprises (SMEs), like Renato Software Limited, which have a proven track record in developing proactive technical services, are particularly well-positioned to benefit from such opportunities to grow their business by ensuring child safety in educational environments.

## Notice

LGfL was founded in 2001 as a charity to advance education, in particular by providing and assisting in the provision of information and communications technology to London schools for the benefit of the children attending those schools. LGfL's Objects enable it to provide services to a wide range of beneficiaries including schools, Multi Academy Trusts, Councils, Health Services, the Police, Housing and Community Services. LGfL delivers its Objects by focusing on: 1. Saving Schools Money 2. Keeping Children Safe 3. Protecting and Securing Schools 4. Energising Teaching and Learning 5. Promoting Wellbeing 6. Tackling Inequality In the light of new Department for Education standards and updates to Keeping Children Safe in Education, LGfL conducted a procurement via G-Cloud 13 (CCS RM1557.13) seeking to enter into a contractual agreement to implement an Appropriate Proactive Technical Service for Safeguarding Children in Schools to complement its safeguarding centre of excellence and tie in with its existing expertise and track record in web filtering. The Service provides alerts to schools in line with LGfL's functionality requirements to ensure that designated safeguarding teams are made aware of individual events and trends helping them to keep children safe online and respond in a timely fashion with informed by clear evidence that can potentially save lives. Alerts may relate to bullying or other peer-on-peer harassment or abuse, child sexual or criminal exploitation and related grooming, as well as markers of self-harm and suicide, radicalisation and a range of other key safeguarding areas As a result of this procurement LGfL have entered into an agreement with a supplier to provide pro-active and re-active safeguarding services. * Automatic Safeguarding and Monitoring software technology * System Service, Development and Training * Safeguarding Incident Management * System Implementation/Integration and On Boarding

### Lot Information

Lot 1

LGfL was founded in 2001 as a charity to advance education, in particular by providing and assisting in the provision of information and communications technology to London schools for the benefit of the children attending those schools. LGfL's Objects enable it to provide services to a wide range of beneficiaries including schools, Multi Academy Trusts, Councils, Health Services, the Police, Housing and Community Services. LGfL delivers its Objects by focusing on: 1. Saving Schools Money 2. Keeping Children Safe 3. Protecting and Securing Schools 4. Energising Teaching and Learning 5. Promoting Wellbeing 6. Tackling Inequality In the light of new Department for Education standards and updates to Keeping Children Safe in Education, LGfL conducted a procurement via G-Cloud 13 (CCS RM1557.13) seeking to enter into a contractual agreement to implement an Appropriate Proactive Technical Service for Safeguarding Children in Schools to complement its safeguarding centre of excellence and tie in with its existing expertise and track record in web filtering. The Service provides alerts to schools in line with LGfL's functionality requirements to ensure that designated safeguarding teams are made aware of individual events and trends helping them to keep children safe online and respond in a timely fashion with informed by clear evidence that can potentially save lives. Alerts may relate to bullying or other peer-on-peer harassment or abuse, child sexual or criminal exploitation and related grooming, as well as markers of self-harm and suicide, radicalisation and a range of other key safeguarding areas As a result of this procurement LGfL have entered into an agreement with a supplier to provide pro-active and re-active safeguarding services * Automatic Safeguarding and Monitoring software technology * System Service, Development and Training * Safeguarding Incident Management * System Implementation/Integration and On Boarding

### Procurement Information

This Notice is being issued to inform the market of an award of contract following a compliant procurement conducted under G-Cloud 13 - Crown Commercial Services reference - CCS RM1557.13

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033870-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON GRID FOR LEARNING TRUST |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2A 2BR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bishopsgate |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RENATO SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services

### Codes

- 48190000 - Educational software package
- 48730000 - Security software package
- 72212190 - Educational software development services
- 72212730 - Security software development services
- 75121000 - Administrative educational services

## Release History

- 19 Oct 2024 at 11:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/033870-2024

## Notice URLs

- http://www.lgfl.net

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04af6f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04af6f.json.