---
title: "Housing Support Services"
ocid: "ocds-h6vhtk-04af7a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04af7a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04af7a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04af7a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BOROUGH COUNCIL OF KING'S LYNN & WEST NORFOLK"
published: "2025-08-19"
---

# Housing Support Services

Buyer: BOROUGH COUNCIL OF KING'S LYNN & WEST NORFOLK  
Current stage: Award  
OCID: ocds-h6vhtk-04af7a

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## Summary

The Borough Council of King's Lynn & West Norfolk is overseeing a significant procurement initiative focused on Housing Support Services, with its latest strategy and tender process concluded as of mid-2025. This involves a comprehensive approach to ending homelessness through a structured strategy that emphasises prevention and support. Two primary contracts were tendered: an Intensive Homelessness Support Service and a Early Intervention and Prevention Support Service. The procurement followed an open procedure, with awards concluded in early and late 2025 respectively. Both services are intended to operate across North and West Norfolk, and offer structured support to individuals at risk of homelessness, particularly those affected by issues like substance misuse and mental health challenges.

This procurement opens up significant opportunities for businesses specialising in social care services, particularly those operating within the housing and community support sectors. SMEs with expertise in providing tailored social services solutions could find these contracts particularly advantageous given the nature of the required support. Organisations that can deliver innovative solutions that complement existing local services and demonstrate a solid understanding of homelessness prevention strategies are well positioned to benefit from participating in similar future tenders issued by regional authorities seeking impactful social interventions.

## Notice

The Borough Council of Kings Lynn and West Norfolk is committed to ending homelessness, person by person. It is about to launch its new Homelessness and Rough Sleeping Strategy, which outlines the steps that the Council (and its partners) should take to work towards this aim. The Council also intends to let a contract for an Early Intervention and Prevention Support Service that will support households (who may have children) at risk of homelessness predominantly (but not exclusively) from private rented accommodation and those living with family and friends who are at risk of homelessness. This support is intended to be short term and may assist people to access settled accommodation or (where appropriate) sustain their current accommodation. This should reduce the Council's reliance on temporary accommodation and positively affect individuals' wellbeing. The service should complement existing homelessness prevention services commissioned in the borough. The services will work across King's Lynn and West Norfolk and will support people to access and maintain suitable, safe accommodation. The Council is open to creative ideas as to how the service(s) could be delivered and how you could bring any added value to these services. The tender has been split into two lots, one for a Intensive Homelessness Support Service and the other a Early Intervention and Prevention Support Service. Bids can be made for one or both lots.

### Lot Information

Intensive Homelessness Support Service

The Intensive Homelessness Support Service is intended to support service users with multiple and complex needs that includes but is not limited to substance misuse, mental health, offending history, and those who may be or have been rough sleeping. The service is designed for individuals whose housing needs have not yet been met sustainably, or who need support to maintain accommodation they may have obtained. The service will be required to provide a reactive outreach response to rough sleepers. However, the number of rough sleepers in King's Lynn and West Norfolk are low, so most of the support will be provided to service users who have been accommodated in temporary accommodation, which would include welfare checks. The support will then continue with the service user (as necessary) into self-contained, settled accommodation. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PD495V73SC

Options: The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term

Renewal: This contract is subject to renewal after the initial term of 3 years contingent on whether the option to extend by up to an additional 2 years is exercised prior to expiry of the initial term.

Early Intervention and Prevention Support Service

This service is intended to provide low to medium level support to households including families, childless couples and single people to assist them in accessing and / or maintaining accommodation by providing short term support typically between 3 to 6 months. The households for this Lot are intended to be those households that require short term support to prevent them from becoming homeless and supporting them to access accommodation by intervening at the earliest opportunity with a focus on homelessness prevention. The service will emphasise preventing households from becoming homeless. This could be by supporting households being asked to leave by family / friends to prevent them from applying as homeless and instead exploring and assisting households to access alternative housing solutions.

Options: The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term

Renewal: This contract is subject to renewal after the initial term of 3 years contingent on whether the option to extend by up to an additional 2 years is exercised prior to expiry of the initial term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/049919-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2025 |
| Submission deadline | 25 Nov 2024 |
| Future notice date | Not specified |
| Award date | 18 Feb 2025 |
| Contract period | Not specified |
| Recurrence | 6 months prior to expiration, subject to an option being exercised to extend the contract past the initial term |

## Values

| Field | Value |
| --- | --- |
| Tender value | £756,600 |
| Lots value | £756,600 |
| Awards value | Not specified |
| Contracts value | £756,420 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BOROUGH COUNCIL OF KING'S LYNN & WEST NORFOLK |
| Locality | KING'S LYNN |
| Post town | Peterborough |
| Postcode | PE30 1EX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH52 North and West Norfolk |
| Local authority | King's Lynn and West Norfolk |
| Electoral ward | St. Margaret's with St. Nicholas |
| Westminster constituency | North West Norfolk |
| Delivery location | TLH16 North and West Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | PAN LONDON SINGLE HOMELESS PREVENTION SERVICE; PURFLEET TRUST RESETTLEMENT PROJECT (KING'S LYNN |

## CPV Codes

### Divisions

- 70 - Real estate services

### Codes

- 70333000 - Housing services

## Release History

- 19 Aug 2025 at 15:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/049919-2025
- 24 Oct 2024 at 18:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034580-2024
- 21 Oct 2024 at 09:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033891-2024

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=943611159
- https://www.delta-esourcing.com/respond/PD495V73SC
- https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Housing-services./PD495V73SC
- https://www.west-norfolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04af7a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04af7a.json.