---
title: "TEN085 - Retail Ticketing Solution"
ocid: "ocds-h6vhtk-04af9e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04af9e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04af9e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04af9e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)"
published: "2025-04-01"
---

# TEN085 - Retail Ticketing Solution

Buyer: TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)  
Current stage: Award  
OCID: ocds-h6vhtk-04af9e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04af9e.json)

## Summary

Transport for Wales Rail Limited (Utility Buyer) sought proposals for "TEN085 - Retail Ticketing Solution" within the IT services industry category, aiming to upgrade their existing railway ticketing system. The procurement process was broadly open, adhering to the open procedure method, under legal basis 32014L0025. The tender was initially planned to close on 9th December 2024 but was subsequently extended to 16th December 2024. Located in the UK, the project had intended contract commencement by 9th December 2024, targeting uninterrupted implementation by February 2026. However, after a detailed review, the procurement process was cancelled on 1st April 2025 due to revised internal requirements, with future tenders promised through Sell2Wales/FTS.

This tender presented significant opportunities for businesses in IT consulting, software development, and transport-related technology. Companies with robust experience in the transport sector and innovative retail ticketing solutions were well-positioned to contribute to and benefit from this procurement initiative. The expectation for a seamless transition and service improvement by February 2026 indicated potential for long-term engagement and sector growth, making it an ideal opportunity for firms specialising in critical infrastructure and digital solutions within the UK railway services market.

## Notice

Railway Retail Ticketing Solutions

### Lot Information

Lot 1

TfWRL are seeking a retail ticketing single solution provider with transport experience that can, without disruption, replace and improve on the current implementation by the end of February 2026. Additional information: After careful consideration, the Authority has made the decision to withdraw this tender from the market. The Authority will plan an internal review of the requirements to determine future direction. Future notices calling for competition will be placed on Sell2Wales/FTS.

Renewal: 3 x optional 12 month extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012328-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2025 |
| Submission deadline | 9 Dec 2024 |
| Future notice date | Not specified |
| Award date | 1 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER) |
| Locality | RHONDDA CYNON TAF |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 34 - Transport equipment and auxiliary products to transportation
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30123100 - Ticket-validation machines
- 30144200 - Ticket-issuing machines
- 34980000 - Transport tickets
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Apr 2025 at 14:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012328-2025
- 4 Dec 2024 at 12:29 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/039052-2024
- 21 Oct 2024 at 11:53 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033940-2024

## Notice URLs

- http://www.tfwrail.wales
- https://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA80566

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04af9e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04af9e.json.