---
title: "Healthwatch Services"
ocid: "ocds-h6vhtk-04afca"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04afca"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04afca.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04afca.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF HOUNSLOW"
published: "2024-10-21"
---

# Healthwatch Services

Buyer: LONDON BOROUGH OF HOUNSLOW  
Current stage: Tender  
OCID: ocds-h6vhtk-04afca

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04afca)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04afca.json)

## Summary

The London Borough of Hounslow has issued a tender for Healthwatch Services, focusing on health and social work. This procurement is in the tender stage and will span Hounslow, London. Key dates include the tender period ending on 20th November 2024, with the same date marking the bid opening and award period commencement. The procurement follows an open procedure, which allows for electronic submissions, and is expected to be highly competitive given its significant quality criteria weighting (90%). The contract is expected to last until March 2031 with potential renewals.

This tender provides substantial opportunities for businesses specialising in health and social care services, particularly those experienced in engaging local communities and collecting residents' views through diverse means. Companies proficient in addressing the needs of individuals with specialist communication requirements will find this project particularly fitting. The London Borough of Hounslow seeks to establish effective collaborations with local health providers, regulators, and commissioners, presenting a promising avenue for sustained business growth and community impact.

## Notice

Healthwatch Hounslow will be the local consumer champion for health and social care representing the collective voice of people who use services and public. It will build up a local picture of community needs, aspirations and the experience of people who use the services. Healthwatch Hounslow will report any concerns about the commissioned services to commissioners, providers and health scrutiny. Healthwatch Hounslow will develop and maintain effective working relationship with local providers, regulators, commissioners, Public Health, NWL ICB (Hounslow Borough) and Healthwatch England.

### Lot Information

Lot 1

The service will ensure effective use of a range of means when collecting Hounslow residents' views and experiences. This may include use of technology, face to face or telephone. The service must be fully accessible to people with specialist communication needs, such as people with sight and hearing loss and be well publicized in a range of different mediums, formats and routes that are accessible to all local people.

Renewal: 31ST MARCH 2029 - 30TH MARCH 2030 31ST MARCH 2030 - 30TH MARCH 2031

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034008-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2024 |
| Submission deadline | 20 Nov 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £85 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HOUNSLOW |
| Locality | LONDON |
| Post town | Twickenham |
| Postcode | TW3 3EB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Hounslow |
| Electoral ward | Hounslow West |
| Westminster constituency | Feltham and Heston |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services

## Release History

- 21 Oct 2024 at 15:34 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034008-2024

## Notice URLs

- http://www.hounslow.gov.uk/
- https://procontract.due-north.com/Advert/Index?advertId=3102ba51-af8f-ef11-8130-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04afca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04afca.json.