---
title: "Creation of new website"
ocid: "ocds-h6vhtk-04b080"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b080"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b080.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b080.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FARNHAM TOWN COUNCIL"
published: "2025-01-09"
---

# Creation of new website

Buyer: FARNHAM TOWN COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04b080

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## Summary

Farnham Town Council is initiating a tender for the creation of a new, user-friendly, and mobile-first website under the industry category of Internet services (CPV 72400000). The procurement process is at the active tender stage, with a contract value estimated at £20,000. This project has a submission deadline of 11 November 2024, with the contract anticipated to start on 6 January 2025 and end by 31 August 2025. The new website aims to improve accessibility, user experience, self-service capabilities, and SEO, among several key objectives outlined by the council. The open procedure is being utilized for procuring these services, with submissions processed in written form and evaluations to follow immediately after the submission deadline.

This tender presents significant opportunities for businesses experienced in web development and internet services, particularly those capable of delivering a mobile-first, SEO-optimised website with an accessible and easy-to-use content management system. Businesses specialising in creating intuitive navigation and advanced search functionalities will find this opportunity well-suited to their capabilities. Additionally, participation in this tender offers the potential for enhancing the visibility and reputation of a business by associating with a public sector project focused on community engagement and public service improvement.

## Notice

Farnham Town Council's website has many users and a great deal of content. The information architecture will be key to the success of this project as we want people to find the information they came for quickly and easily, and ideally, to find something new and of interest along the way. Key objectives include: * The website experience should be improved to make it more accessible for all. * Deliver an effective self-service website for Farnham Town Council activities and to signpost users to other councils and service providers in the most useful and easy way possible. * With 70% of users accessing the website via a mobile device, the site should be designed to be mobile first. * The navigation needs to be improved with a first-class search facility on the site so that users can find information quickly and efficiently. * Allow Farnham Town Council to push its latest news and information. * The design should appeal to a wider age group and ensure it is future-proof and remains technically relevant. * By delivering a site that satisfies people's need to find information about the town, there is an opportunity to promote and encourage greater engagement in council business. * Increase website traffic to events during the first year of launch. * As easy to use content management system. * Maintain and improve SEO so the site ranks high for agreed key words.

### Lot Information

Lot 1

Farnham Town Council's website has many users and a great deal of content. The information architecture will be key to the success of this project as we want people to find the information they came for quickly and easily, and ideally, to find something new and of interest along the way. Key objectives include: * The website experience should be improved to make it more accessible for all. * Deliver an effective self-service website for Farnham Town Council activities and to signpost users to other councils and service providers in the most useful and easy way possible. * With 70% of users accessing the website via a mobile device, the site should be designed to be mobile first. * The navigation needs to be improved with a first-class search facility on the site so that users can find information quickly and efficiently. * Allow Farnham Town Council to push its latest news and information. * The design should appeal to a wider age group and ensure it is future-proof and remains technically relevant. * By delivering a site that satisfies people's need to find information about the town, there is an opportunity to promote and encourage greater engagement in council business. * Increase website traffic to events during the first year of launch. * As easy to use content management system. * Maintain and improve SEO so the site ranks high for agreed key words. Scope of work 3.1 Problems/challenges for which Farnham Town Council is seeking a solution * Content which is not being discovered / seen by the end user. * Content is 'buried' and it takes too many clicks to get to. * Out of date content - not easy to manage time sensitive content. No scheduling facility to ensure content is regularly checked. * Annual review of directory of Farnham services is very resource intensive. Need a more efficient and quicker way of requesting that organisations check their content and for the entry to be removed if there is no response. * Removal of old events and images from the Events calendar so that only the most recent appear on Google search. * Site does not automatically refresh so people do not always see the latest content. * As a one-stop shop for all things Farnham, much of the content will signpost users to third party sites. A solution is needed for ensuring this is efficient and effective. * Images do not automatically resize to fit frame. * Difficult to cross reference content without recreating pages. For example, open spaces belong under council services but should also be seen under places to visit. 3.2 Pages and features required Home page * Quick links to popular services * Latest news * Events - what's on today and coming up Council services * Detailed info about services * Online forms and applications * A to Z of services * Options for donations / payment (Mayor's charity / event tickets / sponsor / stallholders) Egovernment and transparency * Agendas, minutes and reports via modern.gov * Financial info, policies etc via modern.gov * Who's who at the council Community engagement * Events calendar with filters for different types of events * Directory of Farnham services with filters to find specific types of business or organisations such as those that support young people * Detailed consultations, surveys or informal polls to gather public opinion * Feedback button * 'Report It' facility for matters needing attention. To be linked to appropriate organisations (eg Surrey County Council for pot holes, Waverley Borough Council for refuse collection). News and updates * Regularly updated news section * Breaking news feature * Community news * Social media feed * Traffic camera feed showing East Street, South Street, West Street, Castle Steet and Longbridge. * Enewsletters and other service specific council newsletters Tourism and attractions * Information on local attractions, places to visit, parks etc * Annual events * Accommodation (business directory) * Downloadable guides and leaflets 3.3 Functional requirements * Content Management System (CMS) for easy updates * To be built for mobile first * Search functionality * Good on page SEO * Link to social media platforms * Display information stored on modern.gov * Display traffic camera feeds * Video * For each page to include a 'Last updated...' stamp which is automatically populated when the page is updated * A pop-up screen which can be turned on in an emergency * An 'other content you may be interested in' feature * A way for Farnham Town Council to push/feature content it wishes to highlight * Transfer of all existing 'friendly urls' * Any old pages should redirect to relevant new pages using 301 redirects * All functions on existing website * A backend system which provides a manageable content and media library so that images, articles and other assets can easily be found and re-used * Google Analytics 4 and a dashboard so the council can easily track and measure agreed KPIs. 3.4 Technical requirements * Ability to allocate various levels of admin rights to staff * Webmaster to be able to edit any content that is visible to the user * Hosting on a reliable, UK based server with regular backups and minimal down time should there be any problems or a cyber attack * Compliant with latest accessibility and cyber security standards * Compatibility with major browsers (Chrome, Firefox, Safari, Edge) * Compliance with GDPR and other relevant regulations * Security measures, including SSL certificate * The current domain name is to be used * A digital copy of the old website for storage at Surrey History Centre. two.2.5) Award criteriaII.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000618-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jan 2025 |
| Submission deadline | 11 Nov 2024 |
| Future notice date | Not specified |
| Award date | 8 Jan 2025 |
| Contract period | 6 Jan 2025 - 31 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | £20,000 |
| Awards value | Not specified |
| Contracts value | £19,428 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FARNHAM TOWN COUNCIL |
| Locality | FARNHAM |
| Post town | Guildford |
| Postcode | GU9 7RN |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Waverley |
| Electoral ward | Farnham Castle |
| Westminster constituency | Farnham and Bordon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SAVAGE & GREY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72400000 - Internet services
- 72420000 - Internet development services

## Release History

- 9 Jan 2025 at 10:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000618-2025
- 23 Oct 2024 at 12:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034304-2024

## Notice URLs

- https://www.farnham.gov.uk/
- https://www.farnham.gov.uk/wp-content/uploads/2024/10/Website-brief.pdf

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b080. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b080.json.