--- title: "Loss Adjusters" ocid: "ocds-h6vhtk-04b100" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b100" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b100.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b100.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "THAMES WATER UTILITIES LIMITED" published: "2024-10-24" --- # Loss Adjusters Buyer: THAMES WATER UTILITIES LIMITED Current stage: Tender OCID: ocds-h6vhtk-04b100 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b100) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b100.json) ## Summary Thames Water Utilities Limited, based in Reading, is inviting suppliers to tender for the provision of Loss Adjustment Services, with a key focus on insurance claims adjustment within the water industry. The tender process is in the active stage, with submissions required by 8th November 2024. The procurement is categorised under services and includes lots for emergency loss adjustment, major loss response, general loss adjusting services, and a contractor repair network, covering regions UKI and UKJ. The anticipated contract value is approximately £2,583,000, with the initial duration set for three years and options for two one-year extensions, making the total potential contract term five years. This tender offers significant opportunities for businesses specialising in insurance claims adjustment and related services. Ideal candidates are those with experience in managing emergency incidents, major loss response, and day-to-day claims adjusting, alongside companies capable of providing a wide-ranging contractor repair network. Suppliers must be members of the Chartered Institute of Loss Adjusters or the Royal Institute of Chartered Surveyors. The selective procurement method, with the intention of forming a framework agreement with up to eight participants, will likely entice firms seeking steady, long-term contracts and relationships within the public utilities sector. ## Notice Provision of Loss Adjustment Services and Contractor Repair Network ### Lot Information Primary Emergency, Major Incident and Out of Hours Loss Adjustment Services Thames Water Utilities Limited are looking for a retained provider who can be called on at any time for emergency incidents, providing Thames Water with an out of hours helpdesk and crucial resources to provide early assessment and complete the evaluation of claims, which may include managing a repair and reinstatement process. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length. Options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further: one year periods. Renewal: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years. Major Loss Response Panel From time to time Thames Water require response to major incidents and therefore require a panel of suppliers that would be able to support by responding to these events should they occur, and providing early assessment and complete the evaluation of claims. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length. Options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. Renewal: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years. General Loss Adjusting Services Day to day claims adjusting and ancillary services assessment and evaluation, with longer response requirements. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length. Options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. Renewal: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years. Contractor Repair Network Thames Water seeks a provider offering a wide network of trades and services needed in Repair and Reinstatement following claims against TW. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length. Options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. Renewal: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/034521-2024 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Oct 2024 | | Submission deadline | 8 Nov 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,583,000 | | Lots value | £2,583,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THAMES WATER UTILITIES LIMITED | | Locality | READING | | Post town | Reading | | Postcode | RG1 8DB | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ16 Berkshire West | | Local authority | Reading | | Electoral ward | Thames | | Westminster constituency | Reading Central | | Delivery location | TLI London, TLJ South East (England) | ## CPV Codes ### Divisions - 66 - Financial and insurance services ### Codes - 66518300 - Insurance claims adjustment services - 66519000 - Engineering, auxiliary, average, loss, actuarial and salvage insurance services ## Release History - 24 Oct 2024 at 14:32 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034521-2024 ## Notice URLs - https://forms.office.com/e/XzdxSAeFkC - https://thameswater.sharepoint.com/sites/ProcurementSupportCentreBidProcessRepository/FA2198LossAdjusters - https://www.thameswater.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b100. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b100.json.