---
title: "Request For Information (RFI) for second round of market engagement for Document Management services - including document scanning and validation."
ocid: "ocds-h6vhtk-04b1d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b1d9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b1d9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b1d9.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "HOME OFFICE"
published: "2024-10-28"
---

# Request For Information (RFI) for second round of market engagement for Document Management services - including document scanning and validation.

Buyer: HOME OFFICE  
Current stage: Planning  
OCID: ocds-h6vhtk-04b1d9

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## Summary

The Home Office, located in London, UK, is initiating a second round of market engagement for Document Management services, including document scanning and validation. This procurement process, with an estimated value of £100 million, is currently in the planning stage. Interested suppliers must participate in a Request for Information (RFI) that begins on 4th November 2024, with an RFI response deadline set for 29th November 2024 at 17:00 GMT. A virtual supplier event is scheduled for 11th November 2024, for which registration must be completed by 8th November 2024 at 15:00 GMT. Suppliers must register through the Home Office eSourcing portal (JAGGAER) and submit a Non-Disclosure Agreement (NDA) to participate.

This tender offers significant opportunities for businesses involved in administrative and IT services, specifically those with expertise in document management. Companies specialising in document scanning, validation, and archiving would find this contract beneficial for growth. The procurement aims to refine and enhance the Home Office’s services for handling passport-related documentation, providing substantial potential for businesses adept in high-volume document processing and secure handling. This is a chance to contribute to a vital public service while expanding market reach and operational capabilities.

## Notice

A second round of market engagement (RFI) to seek further understanding of the services and innovations available in the Document Management market.

### Lot Information

Lot 1

His Majesty's Passport Office (HMPO), as the Contracting Authority, is reviewing potential options for future Document Management services. To support this process, HMPO is seeking market input to ensure optimal service delivery. This is a second round of market engagement that the Authority is running. The Authority has refined the requirement following the first round of market engagement and welcomes further input. Please see below the link to the PIN for the first round of market engagement: https://www.find-tender.service.gov.uk/Notice/016322-2024 Please note that participation in the first round of market engagement is not a prerequisite to participate in this second round. Overview of the Service: HMPO requires its customers who apply for a new passport, a replacement passport, or a passport renewal, to send in supporting documentation (hard copies) as part of their application. The Document Management service requirement at a high level is to: - Sort inbound mail into various streams; - Validate the authenticity of documents contained within each application; - Scan documents to a standard that allows for easy reading of data on documents; - Categorise documents into streams as defined by HMPO; - Store and retrieve documents upon return requests issued by HMPO.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034859-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | 1 Jun 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 75000000 - Administration, defence and social security services
- 75100000 - Administration services
- 75110000 - General public services
- 75112000 - Administrative services for business operations
- 75120000 - Administrative services of agencies
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79500000 - Office-support services
- 79560000 - Filing services
- 79900000 - Miscellaneous business and business-related services

## Release History

- 28 Oct 2024 at 13:52 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/034859-2024

## Notice URLs

- https://homeoffice.app.jaggaer.com
- https://homeoffice.app.jaggaer.com/web/login.html
- https://www.find-tender.service.gov.uk/Notice/016322-2024
- https://www.gov.uk/government/organisations/home-office

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b1d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b1d9.json.
