---
title: "Clinical Support Hub Mobile Resource Pilot"
ocid: "ocds-h6vhtk-04b1f3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b1f3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b1f3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b1f3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES"
published: "2024-11-19"
---

# Clinical Support Hub Mobile Resource Pilot

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-h6vhtk-04b1f3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b1f3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b1f3.json)

## Summary

The NHS Wales Shared Services Partnership (NWSSP) - Procurement Services, on behalf of the NHS Wales Executive's Strategic Programme for Urgent and Emergency Care, has completed the procurement process for the "Clinical Support Hub Mobile Resource Pilot." The contract, valued at £180,000, was awarded on 28th October 2024 and involves ambulance services to be provided by St John Ambulance Cymru. This initiative aims to establish a 12-month pilot for a support service managing patients via the Clinical Support Hub (CSH) across regional areas in Wales. The service will operate in North, East, and West Wales, addressing winter pressures with provisions to conduct medical observations, patient assessments, and transport services during weekends and bank holidays.

This tender presents significant growth opportunities for businesses specialising in healthcare services, particularly those with capabilities in mobile medical support and patient transport. Companies that can offer innovative solutions and quality patient care management are well-suited to compete for similar future contracts, as successful pilots may lead to longer-term engagements. Additionally, businesses with experience in delivering flexible medical response services can leverage the insights gained from this pilot to enhance their service offerings and expand their market presence within the public healthcare sector.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Wales Executive's Strategic Programme for Urgent and Emergency Care who are seeking to establish a service to support the management of patients by the Clinical Support Hub (CSH) and located within the regional areas covered by the CSH.

### Lot Information

Lot 1

The Strategic Programme for Urgent and Emergency Care are seeking to establish a 12 month pilot for a support contract which would carry out observations and assessments. This would enable the Clinical Support Hub (CSH) to manage more cases more appropriately saving time and resource for traditional UPC OOH services. The pilot provider are able to visit patients in their own homes and in care homes and there is also an option to have a wheelchair-enabled car that can transport patients either to hospital, if required, or to an out of hours base. An example of the activities under the Clinical Support Hub Mobile Resource Pilot are; 1. 12 lead ECG for interpretation by a Clinician 2. Taking bloods and transporting to laboratory 3. Urine dip 4. Weighing patients 5. Patient transport to UPC base 6. Support to pull cases from the 111 PEQ (stack) 7. Support direct admission 8. Patient follow up to monitor /update observations The proposed pilot will cover the three CSH: Vantage Point House (East), Thanet house (West), and Ty Elwy (North), with two cars for North and West Wales to take account of the geography, thereby covering the whole of Wales. The service would be in place for 10 hours per day on Saturdays/Sundays and 8 hours on Bank holidays.

### Procurement Information

The support offered by St John's has already been tried and tested by WAST and Health Boards and the offer can be flexed to include the management of falls in line with a Falls Response Framework and associated pathways if appropriate.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037283-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £180,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ST JOHN AMBULANCE CYMRU |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85143000 - Ambulance services

## Release History

- 19 Nov 2024 at 08:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037283-2024
- 28 Oct 2024 at 15:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034897-2024

## Notice URLs

- http://www.procurement.wales.nhs.uk
- http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b1f3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b1f3.json.