---
title: "Emergency Contact Handler"
ocid: "ocds-h6vhtk-04b2e6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b2e6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b2e6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b2e6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2024-10-31"
---

# Emergency Contact Handler

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04b2e6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b2e6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b2e6.json)

## Summary

The Suffolk County Council has concluded a procurement process for the "Emergency Contact Handler" apprenticeship standard under the apprenticeship learning providers scheme facilitated by YPO procurement services. The procurement process, classified under vocational training services (CPV 80530000), was conducted using a limited tender method, specifically an award procedure without the prior publication of a call for competition. The contract, signed on 26th September 2024, is active for a period of 12 months, servicing the UKH14 region. The awarded supplier is the Heart of Yorkshire Education Group, with the main procurement category being services.

This tender presents significant growth opportunities for education service providers specialising in vocational and apprenticeship training. Businesses with a focus on offering structured apprenticeship programmes would be well-suited to compete for similar opportunities, particularly those capable of forming agreements akin to the one made with the Heart of Yorkshire Education Group. The ability to deliver high-standard apprenticeship programmes aligned with council needs will be crucial for future tenders. Regional or local education providers with an emphasis on public sector training will find such opportunities beneficial for expanding their services.

## Notice

Provision of apprenticeship learning providers via YPO procurement services.

### Lot Information

Lot 1

Suffolk County Council have procured the Emergency Contact Handler apprenticeship standard via the YPO procurement services for an agreed contract length of 12 months.

### Procurement Information

Suffolk County Council have procured the service of The Heart of Yorkshire Education Group to deliver the Emergency Contact Handler Apprenticeship to learners employed by Suffolk County Council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035313-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £180,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | IPSWICH |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLH14 Suffolk CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEART OF YORKSHIRE EDUCATION GROUP |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80530000 - Vocational training services

## Release History

- 31 Oct 2024 at 11:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035313-2024

## Notice URLs

- https://www.suffolk.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b2e6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b2e6.json.