---
title: "Surrey Heartlands Hospital Discharge Service for Children and Adults with Complex Needs"
ocid: "ocds-h6vhtk-04b310"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b310"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b310.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b310.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SURREY HEARTLANDS ICB"
published: "2024-10-31"
---

# Surrey Heartlands Hospital Discharge Service for Children and Adults with Complex Needs

Buyer: NHS SURREY HEARTLANDS ICB  
Current stage: Award  
OCID: ocds-h6vhtk-04b310

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## Summary

NHS Surrey Heartlands ICB has awarded a contract titled "Surrey Heartlands Hospital Discharge Service for Children and Adults with Complex Needs", falling under the industry category of psychiatrist or psychologist services. This procurement focused on delivering behaviour support to children and adults with complex needs in the Surrey region. The procurement method employed was a limited procedure due to urgent circumstances, with decisions made by relevant authorities in August and September 2024. The contract, valued at £100,327.50, was signed on 1st October 2024 and aims to mitigate potential harm by supporting a cohort of 12 children and young people (CYP) and relieving pressure on the local urgent care system, including A&E and CAMHS services.

This tender offers substantial opportunities for businesses specialising in healthcare services, particularly those experienced in mental health, learning disabilities, and autism. Companies with capabilities in providing holistic support, including direct care and training for caregivers, stand to gain significantly. The contract’s focus on reducing high-risk behaviours and facilitating the discharge process supports broader system efficiency, making it an ideal fit for organisations adept at working within multidisciplinary health and care systems. Business growth prospects include partnership potential with the NHS and other Surrey-based health and social care services.

## Notice

Behaviour support to children and adults with complex needs, including people with Learning Disability (LD), autism, and mental health issues, to enable the people to live their best life in their communities and to reduce high risk behaviour which results in restrictions and exclusions. This service focuses on a cohort of CYP within Surrey Heartlands in mitigation of potential harm to they or their families and to address significant impact on the Surrey Heartlands urgent care system most particularly on A&E, Paediatric ward staff, CAMHS services and social care .

### Lot Information

Lot 1

Behaviour support to children and adults with complex needs, including people with Learning Disability (LD), autism, and mental health issues, to enable the people to live their best life in their communities and to reduce high risk behaviour which results in restrictions and exclusions. The service will offer support in a variety of settings, including care homes, hospital wards or family homes. This includes direct work with the person as well as training for the people supporting them. The methodology employed meets the needs of the Hospital Discharge Service. The service provider collaborates with health and care system organisations already working with the identified CYP to understand current service provision and identify directed support for the challenges faced and achievements being made, advising on environmental adaptations, client suitability and staff capability needs. Support to CYP and their families can include the following types of activity: # Understand a CYP's preferences and what motivates them # Rapport build with the CYP and their network # Create a Transition Support Plan # Person specific training in Transition Plan # Accompany a CYP to a home # Ensuring the CYP supported has an active voice in planning their support delivery

### Procurement Information

A large number of children and young people admitted into hospital are presenting with significant mental health issues but are additionally autistic. NHSE endorsed a pilot solution in support of the local system however an urgent contract award is now required due to escalating issues in the system leading to reduced in-patient bed capacity and wider ramifications for clinical safety and harm. This contract will focus on supporting a cohort of 12 people to release such pressures by supporting discharge. Tier four settings continue to exceed local trajectory and that set under the NHS Long Term Plan; concerns have been raised. With the acute setting the CYP crisis service indicates continued admission of CYP with mental health issues (including suicide attempts, eating disorders and co-occurring autism) some of whom await a tier four bed and some who require discharge. Consideration of this service incudes mental health inpatient settings and applicability for CYP. All of the above has warranted an urgent response.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035383-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,327 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SURREY HEARTLANDS ICB |
| Locality | WOKING |
| Post town | Kingston upon Thames |
| Postcode | KT22 9AE |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Mole Valley |
| Electoral ward | Leatherhead South |
| Westminster constituency | Epsom and Ewell |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | POSITIVE SUPPORT GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85121270 - Psychiatrist or psychologist services

## Release History

- 31 Oct 2024 at 16:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035383-2024

## Notice URLs

- http://www.positivesupportgroup.com
- http://www.surreyheartlands.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b310. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b310.json.