---
title: "The Smoke Free Digital Service"
ocid: "ocds-h6vhtk-04b335"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b335"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b335.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b335.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2024-11-12"
---

# The Smoke Free Digital Service

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04b335

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b335.json)

## Summary

Suffolk County Council has concluded the procurement process to award a contract for "The Smoke Free Digital Service" under a limited award procedure without prior publication of a call for competition. This contract, classified under the industry category of software packages and information systems (CPV code: 48000000), will serve the region of UKH14. The procurement, which has been awarded directly to 23 Limited trading as Smoke Free, was facilitated due to the absence of suitable alternative providers. The contract, valued at £189,960, was signed on 1st November 2024. The procurement process was completed in the Award stage, and Suffolk County Council has incorporated a mandatory 10-day standstill period for any appeals or queries.

The procurement of The Smoke Free Digital Service by Suffolk County Council presents significant growth opportunities, particularly for businesses specialising in healthcare technologies and digital health solutions. This contract offers immense potential for companies that can deliver comprehensive support to users via digital platforms. Given the unique requirements of this tender—such as delivering a flexible stop smoking service that offers 24/7 support—a business with robust capabilities in providing continuous digital health services and expert behavioural support would be especially well-suited. SMEs in the digital health sector, particularly those with expertise in telehealth and mobile health applications, stand to benefit substantially from engaging in similar future tenders.

## Notice

The Smoke Free Digital Service provides a comprehensive, flexible stop smoking service that people can attend at a time that suits them, day or night, without the need for a fixed appointment. This has been shown to be beneficial for various target groups with busy lives, such as shift workers, carers, and pregnant women, who often find attending appointments a struggle. Other users, including those with mental health issues, can find the anonymity beneficial. Such users often prefer to take control of how and when they access services. The Smoke Free app benefits from a comprehensive range of support, including unlimited 24/7 access to NCSCT (National Centre for Smoking Cessation and Training) trained Tobacco Dependency Advisors (TDAs), swift delivery of stop smoking aids, a community group offering peer support, plus many other behavioural tools on the app. Smoke Free Digital support aligns with the NCSCT Standard Treatment Programme and adheres to NICE guidance for behavioural support and pharmacotherapy procedures. Smoke Free app is the only app that offers live advisor support 24/7. The London Tobacco Alliance recently verified that the Smoke Free app is the only app in the UK and worldwide offering this level of support. There is clear evidence that combining stop smoking aids with expert support from local stop smoking services makes someone 3 times more likely to stop smoking successfully. Our research has concluded that there are no other suitable providers in this field, therefore, the Council intends to award a contract directly to Smoke Free for this service.

### Lot Information

Lot 1

As detailed at section II.1.4) Short description

Options: The estimated total contract value shown here is exclusive of VAT, but includes the optional one-year extension.

### Procurement Information

The Council is content that PCR 2015 Regulation 32(2)(b)(ii) can be complied with in awarding a contract to 23 Limited trading as Smoke Free because: The works, supplies or services can be supplied only by a particular economic operator (competition is absent for technical reasons) Suffolk County Council has determined that competition is absent due to the lack of suitable providers. The Smoke Free app delivers the NCSCT Standard Treatment Programme and supplies first choice stop smoking aids, both of which are given an 'A' rating for evidence. This is the only app available that offers live advisor support 24/7. Whilst the Council is confident that its analysis of these circumstances is correct, it remains committed to meeting its public procurement obligations and, in particular, commitments to transparency and equal treatment. If you have any queries concerning this notice, please contact us via michelle.youngs@suffolk.gov.uk in the first instance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036550-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £189,960 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | TLH14 Suffolk CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 23 LIMITED TRADING AS SMOKE FREE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Nov 2024 at 12:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036550-2024
- 1 Nov 2024 at 11:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035445-2024

## Notice URLs

- http://www.suffolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b335. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b335.json.