---
title: "Provision of Surrey Police and Sussex Police Standby DR Solution"
ocid: "ocds-h6vhtk-04b3cb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b3cb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b3cb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b3cb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE POLICE AND CRIME COMMISSIONER FOR SUSSEX"
published: "2025-02-28"
---

# Provision of Surrey Police and Sussex Police Standby DR Solution

Buyer: THE POLICE AND CRIME COMMISSIONER FOR SUSSEX  
Current stage: Award  
OCID: ocds-h6vhtk-04b3cb

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## Summary

The Police and Crime Commissioner for Sussex is overseeing the procurement process titled "Provision of Surrey Police and Sussex Police Standby DR Solution." This procurement falls under the telecommunications equipment and supplies industry category. The process is currently at the award stage and was completed on 28th February 2025. The tender was conducted through an open procedure and involved supplying replacement voice systems for Surrey Police and Sussex Police, specifically the Avaya Aura CM10 High Availability and Avaya J139 IP handsets, or their equivalents. Key dates included the issue of the invitation to tender on 4th November 2024 and the submission deadline on 6th December 2024. The awarded contract, valued at £19,474,093 GBP, commenced on 27th January 2025, with West Pier Telecom Limited as the supplier.

This tender presents significant opportunities for businesses specialising in telecommunications equipment, especially those capable of providing high-availability voice systems and IP handsets. SMEs, such as West Pier Telecom Limited, which won the contract, demonstrate that smaller firms with niche expertise can also compete effectively. The procurement process's requirements indicate a strong preference for suppliers who can justify that their proposed solutions meet or exceed the standards of the specified Avaya models, thus paving the way for innovative and high-quality product offerings in the telecommunications sector.

## Notice

Surrey Police and Sussex Police are looking for a replacement for EoL voice systems is the Avaya Aura CM10 High availability (CM10 HA) and Avaya J139 IP handsets which aligns to Surrey and Sussex Police operational and service requirements. Or equivalent Voice systems and phones models will be accepted however potential providers will need to provide justification that the proposed voice systems or phone model is of equivalent or better standard than preferred model

### Lot Information

Lot 1

Surrey Police and Sussex Police are looking for a replacement for EoL voice systems is the Avaya Aura CM10 High availability (CM10 HA) and Avaya J139 IP handsets which aligns to Surrey and Sussex Police operational and service requirements. Or equivalent Voice systems and phones models will be accepted however potential providers will need to provide justification that the proposed voice systems or phone model is of equivalent or better standard than preferred model

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007463-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Feb 2025 |
| Submission deadline | 6 Dec 2024 |
| Future notice date | Not specified |
| Award date | 28 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £19,474,093 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE POLICE AND CRIME COMMISSIONER FOR SUSSEX |
| Locality | LEWES |
| Post town | Not specified |
| Postcode | BNF 2FZ |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WEST PIER TELECOM |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies
- 32522000 - Telecommunications equipment

## Release History

- 28 Feb 2025 at 08:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007463-2025
- 4 Nov 2024 at 15:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035685-2024

## Notice URLs

- https://in-tendhost.co.uk/sussexpolice/aspx/Home
- https://www.sussex.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b3cb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b3cb.json.