---
title: "Oracle Support and Maintenance (Market Driven Support)"
ocid: "ocds-h6vhtk-04b3fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b3fb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b3fb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b3fb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH YORKSHIRE POLICE"
published: "2024-11-05"
---

# Oracle Support and Maintenance (Market Driven Support)

Buyer: SOUTH YORKSHIRE POLICE  
Current stage: Award  
OCID: ocds-h6vhtk-04b3fb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b3fb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b3fb.json)

## Summary

South Yorkshire Police has completed a procurement process titled "Oracle Support and Maintenance (Market Driven Support)" under the industry category of IT services, specifically consulting, software development, Internet, and support. The procurement, located in Sheffield, United Kingdom, falls within the 'services' category and was managed via a single tender action. The contract, valued at £166,727, involves a 12-month extension for Oracle Support & Maintenance. This extension was necessitated by implementation delays, and Oracle Corporation UK Ltd was selected as the sole supplier, given that these services are not available through resellers. The contract was awarded on 1st November 2024, and the process has now reached the 'Award' stage.

This tender provides significant opportunities for businesses specialising in IT services, particularly those capable of delivering comprehensive support and maintenance solutions for critical software infrastructure. While Oracle Corporation UK Ltd has been chosen as the supplier in this instance due to unique capabilities, similar future tenders could be open to competitive bidding from IT service providers with expertise in software package and information systems. Businesses that offer innovative support solutions and can ensure operational and reputational risk mitigation would be well-suited to compete in this sector.

## Notice

12 month extension for SYP's Oracle Support & Maintenance. Only Oracle can provide this support & maintenance and it is not available via resellers, hence the route was a single tender action (over 50k).

### Lot Information

Lot 1

This extends the current support & maintenance for Oracle for a further 12-months. The services relate to market driven support.

### Procurement Information

This supplier is the only supplier who is able to provide this support and maintenance and it is required beyond the current STA expiry, as there was a delay in implementation and there will be a review on whether it will be required beyond the expiry in 2025. The software is critical, and without it, it could cause significant reputational and operational risk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035772-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £166,727 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH YORKSHIRE POLICE |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S9 2EH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Darnall |
| Westminster constituency | Sheffield South East |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORACLE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Nov 2024 at 11:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035772-2024

## Notice URLs

- https://www.oracle.com/uk/
- https://www.southyorkshire.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b3fb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b3fb.json.