---
title: "Digital health Hub for Patients and Carers with Rare Diseases"
ocid: "ocds-h6vhtk-04b420"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b420"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b420.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b420.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES"
published: "2024-11-05"
---

# Digital health Hub for Patients and Carers with Rare Diseases

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-h6vhtk-04b420

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b420)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b420.json)

## Summary

The NHS Wales Shared Services Partnership, on behalf of Cardiff and Vale University Health Board and NHS Executive, has finalised a contract to develop a Digital Health Hub for Patients and Carers with Rare Diseases. The initiative, aimed at enhancing support for those registered in Wales, aligns with the CPV classification 72222200 (Information systems or technology planning services). The contract, signed on 5th November 2024, will span five years and involve Carecircle Technology Ltd as the primary supplier. This project, which has completed the award stage, utilises a limited procurement method, specifically an award procedure without prior publication, due to the unique requirements and funding constraints within this sector. The project primarily covers regions identified as UKL.

This tender presents significant opportunities for businesses involved in digital health solutions, particularly those specialising in information systems and technology planning services. Companies with experience in developing secure social platforms, patient registries, and AI-driven health solutions can greatly benefit. Moreover, businesses focused on enhancing patient care through technology and those capable of working closely with healthcare professional teams and patient groups will find this contract highly favourable. The initiative aims to improve communication, reduce isolation, and bolster the coordination of care among the rare disease community, indicating a comprehensive scope for innovative solutions and technology-driven services.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Health Board (UHB) and NHS Executive who are seeking to establish a five year contract to develop a digital health hub for patients suffering from rare diseases, and their carers, who are registered in Wales. The digital health hub will be a regional approach for AB UHB, C&V UHB and CTM UHB.

### Lot Information

Lot 1

Care Circle will work with Cardiff and Vale UHB and the rare disease community to develop a digital hub which includes established patient groups, and health care professional teams. The hub will supply a safe and secure social platform that provides the capacity for discussion, dissemination of robust information and provision of peer support, signposting of people to this space and to CVUHB, capacity for members to track and record their symptoms and journal their health experience and use the symptom checker (including download of the symptom checker report).

### Procurement Information

Cardiff and Vale UHB and its regional partners have a requirement to develop a digital health hub for patients suffering from rare diseases, and their carers, who are registered in Wales. The goal of the project is to support the four-nation approach to develop a Rare Disease Action Plan to improve the lives of those living with a rare disease and to provide the remote care component of this work, which has previously been considered vital but undeliverable. The digital hub will be co-created with the rare disease community, which includes established patient groups, and health care professional teams. This will improve communication, reduce feelings of isolation, improve co-ordination of care and patient empowerment, alongside social prescribing, data linkage, carer support. The development of patient registries and use of AI will transform the rate of research and therapy development in Rare Disease. Due to limited funding within this area, C&V UHB and NHS Wales Executive have been working with Industry on potential solutions and as such, Care Circle have offered to develop the digital health hub free of charge on a five year contract. Based on the above, the Authority is issuing this notice and applying a 10 day standstill period prior to awarding a five year contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035830-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARECIRCLE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222200 - Information systems or technology planning services

## Release History

- 5 Nov 2024 at 15:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035830-2024

## Notice URLs

- http://www.procurement.wales.nhs.uk
- http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b420. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b420.json.