---
title: "Carers' Support Services"
ocid: "ocds-h6vhtk-04b428"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b428"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b428.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b428.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF CAMDEN"
published: "2025-04-28"
---

# Carers' Support Services

Buyer: LONDON BOROUGH OF CAMDEN  
Current stage: Award  
OCID: ocds-h6vhtk-04b428

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b428.json)

## Summary

The London Borough of Camden, acting as the buying organisation, has completed the procurement process for the provision of Carers' Support Services. This contract, falling under the health and social work services industry category, is located in Camden, London, UK (Region UKI31). The procurement, which followed an open procedure method, is now in the Award stage, having been finalised on 31st March 2025. Initially, the contract will run for four years, concluding on 31st March 2029, with the potential for a three-year extension until 31st March 2032. The total contract value is approximately £3,474,126, extendable up to £6,314,419. This contract aligns with statutory obligations under the Care Act 2014, emphasizing the assessment and support of unpaid carers.

The award to the Camden Carers Centre presents a substantial business growth opportunity for local SMEs with expertise in social services and community support. Companies that can offer innovative approaches in partnership working and service delivery, especially those capable of co-designing support services with local groups, will find this tender beneficial. The services must align with a neighbourhood-focused approach and adhere to detailed performance measures. The Council has also introduced a Supplier Incentive Scheme to improve cash flow for participants, aimed at settling invoices swiftly, thus enhancing liquidity throughout the supply chain. Businesses venturing into or already situated in the health and social care sectors are particularly well-suited for this opportunity due to its focus on strengthening community ties and enhancing carers' support through multidisciplinary partnerships.

## Notice

This notice notes the award of contract to Camden Carers Centre for the provision of the Carers' Support Service who currently deliver the service. The Carers' Support Service addresses the statutory duties the Care Act 2014 places on Local Authorities to identify unpaid Carers, assess their needs and prevent, reduce and delay future need for support. The new contract is for an initial period of four (4) years until 31st March 2029, with the option to extend for an additional three (3) years until 31st March 2032, for a total value of PS3,474,126 (PS6,314,419 including extension). Camden Carers submitted a tender with strengths which include understanding local needs, co-designing the service with local groups and working with young carers as they transition into adulthood. Their tender also demonstrated innovation, for example, they will work with medical students at University College London to ensure future doctors will have a great understanding of the role of carers.

### Lot Information

Lot 1

The service will enable carers to be better supported using a strengths-based approach that will be aligned to the 5 integrated neighbourhoods (in development) and the Carers Action plan. This will create opportunities for improved joined up working e.g. linking in with voluntary services to support carers to continue in their caring role. Impact will be measured through collaborative quality assurance processes and a series of outcome-based key performance indicators to be co-designed

Renewal: The contract is for an initial term of 4 years with the option to extend for a further 3 years at the sole discretion of the council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017357-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2025 |
| Submission deadline | 6 Dec 2024 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,314,798 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £6,314,798 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF CAMDEN |
| Locality | LONDON |
| Post town | North London |
| Postcode | N1C 4AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | King's Cross |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI31 Camden and City of London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAMDEN CARERS CENTRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 28 Apr 2025 at 14:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017357-2025
- 12 Nov 2024 at 16:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036636-2024
- 5 Nov 2024 at 16:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035840-2024

## Notice URLs

- http://www.camden.gov.uk
- https://procontract.due-north.com/Advert/Index?advertId=24601cda-9c97-ef11-8132-005056b64545
- https://www.camden.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b428. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b428.json.