--- title: "Provision of Tier 2 Community Family Support Service" ocid: "ocds-h6vhtk-04b42f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b42f" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b42f.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b42f.json" source: "Find A Tender Service" current_stage: "Award" buyer: "STAFFORDSHIRE COUNTY COUNCIL" published: "2025-04-17" --- # Provision of Tier 2 Community Family Support Service Buyer: STAFFORDSHIRE COUNTY COUNCIL Current stage: Award OCID: ocds-h6vhtk-04b42f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b42f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b42f.json) ## Summary Staffordshire County Council has concluded a procurement process for the provision of a Tier 2 Community Family Support Service, aimed at delivering Whole Family Support for families with children aged 0-19 years (extended to 25 for children with Special Educational Needs and Disabilities). This contract, classified under "Health and social work services" (CPV code 85000000), was intended to address the needs of families at Tier 2 of the Staffordshire Safeguarding Children's Board Threshold. The procurement process was conducted through an open procedure and entailed the awarding of contracts to service providers covering different areas within Staffordshire, with the tender originally published on 5th November 2024 and the contract award finalised on 17th April 2025. The awarded contracts have options to be extended annually from 1st April 2027 to 31st March 2029. This tender presents an important business opportunity, particularly for organisations specialising in family and social support services. Businesses with experience in delivering early intervention, family support, and safeguarding will find this contract appealing, considering the varied and specific needs of the families involved. SMEs and large enterprises with a background in social work can benefit significantly from engaging with this contract, with the potential to foster long-term partnerships with Staffordshire County Council and contribute positively to the community’s wellbeing. The procurement's reliance on both price and qualitative criteria such as safeguarding, delivery impact, and outcomes, underscores the suitability for experienced and capable service providers. ## Notice The council are seeking to commission a Tier 2 Community Family Support Service that will deliver Whole Family Support and provide support early on for Families with children aged 0-19years (up to 25 for children with Special Educational Needs and Disabilities). The Family's needs will be varied and require support at Tier 2 of the Staffordshire Safeguarding Childrens Board Threshold (available on the safeguarding boards website). The support provided is intended to identify and build upon the Families' strengths to improve the life of the Family, grow their independence and resilience, and avoid reliance on services. The Service will consider the needs and strengths of the whole Family and be delivered through a Lead Worker model. Note that where there is any reference to a specific branded name of a product, service, accreditation etc the Authority welcomes Suppliers to offer a fully equivalent substitute. ### Lot Information Staffordshire Moorlands and Newcastle-under-Lyme The council are seeking to commission a Tier 2 Community Family Support Service that will deliver Whole Family Support and provide support early on for Families with children aged 0-19years (up to 25 for children with Special Educational Needs and Disabilities). The Family's needs will be varied and require support at Tier 2 of the Staffordshire Safeguarding Childrens Board Threshold (available on the safeguarding boards website). The support provided is intended to identify and build upon the Families' strengths to improve the life of the Family, grow their independence and resilience, and avoid reliance on services. The Service will consider the needs and strengths of the whole Family and be delivered through a Lead Worker model. Note that where there is any reference to a specific branded name of a product, service, accreditation etc the Authority welcomes Suppliers to offer a fully equivalent substitute. Options: Option to extend for two, one year extensions 1st April 2027 - 31st March 2028 and 1st April 2028 - 31st March 2029. Renewal: Option to extend for two, one year extensions 1st April 2027 - 31st March 2028 and 1st April 2028 - 31st March 2029. South Staffordshire and Stafford The council are seeking to commission a Tier 2 Community Family Support Service that will deliver Whole Family Support and provide support early on for Families with children aged 0-19years (up to 25 for children with Special Educational Needs and Disabilities). The Family's needs will be varied and require support at Tier 2 of the Staffordshire Safeguarding Childrens Board Threshold (available on the safeguarding boards website). The support provided is intended to identify and build upon the Families' strengths to improve the life of Page 7 to 14 the Family, grow their independence and resilience, and avoid reliance on services. The Service will consider the needs and strengths of the whole Family and be delivered through a Lead Worker model. Note that where there is any reference to a specific branded name of a product, service, accreditation etc the Authority welcomes Suppliers to offer a fully equivalent substitute. Options: Option to extend for two, one year extensions 1st April 2027 - 31st March 2028 and 1st April 2028 - 31st March 2029. Renewal: Option to extend for two, one year extensions 1st April 2027 - 31st March 2028 and 1st April 2028 - 31st March 2029. Cannock Chase and Lichfield The council are seeking to commission a Tier 2 Community Family Support Service that will deliver Whole Family Support and provide support early on for Families with children aged 0-19years (up to 25 for children with Special Educational Needs and Disabilities). The Family's needs will be varied and require support at Tier 2 of the Staffordshire Safeguarding Childrens Board Threshold (available on the safeguarding boards website). The support provided is intended to identify and build upon the Families' strengths to improve the life of the Family, grow their independence and resilience, and avoid reliance on services. The Service will consider the needs and strengths of the whole Family and be delivered through a Lead Worker model. Note that where there is any reference to a specific branded name of a product, service, accreditation etc the Authority welcomes Suppliers to offer a fully equivalent substitute. Options: Option to extend for two, one year extensions 1st April 2027 - 31st March 2028 and 1st April 2028 - 31st March 2029. Renewal: Option to extend for two, one year extensions 1st April 2027 - 31st March 2028 and 1st April 2028 - 31st March 2029. Tamworth and East Staffordshire The council are seeking to commission a Tier 2 Community Family Support Service that will deliver Whole Family Support and provide support early on for Families with children aged 0-19years (up to 25 for children with Special Educational Needs and Disabilities). The Family's needs will be varied and require support at Tier 2 of the Staffordshire Safeguarding Childrens Board Threshold (available on the safeguarding boards website). The support provided is intended to identify and build upon the Families' strengths to improve the life of the Family, grow their independence and resilience, and avoid reliance on services. The Service will consider the needs and strengths of the whole Family and be delivered through a Lead Worker model. Note that where there is any reference to a specific branded name of a product, service, accreditation etc the Authority welcomes Suppliers to offer a fully equivalent substitute. Options: Option to extend for two, one year extensions 1st April 2027 - 31st March 2028 and 1st April 2028 - 31st March 2029. Renewal: Option to extend for two, one year extensions 1st April 2027 - 31st March 2028 and 1st April 2028 - 31st March 2029. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/015911-2025 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Apr 2025 | | Submission deadline | 5 Dec 2024 | | Future notice date | Not specified | | Award date | 11 Feb 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £7,680,000 | | Lots value | £1,600,000 | | Awards value | Not specified | | Contracts value | £1,600,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | STAFFORDSHIRE COUNTY COUNCIL | | Locality | STAFFORD | | Post town | Stoke-on-Trent | | Postcode | ST16 2DH | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG24 Staffordshire CC | | Local authority | Stafford | | Electoral ward | Forebridge | | Westminster constituency | Stafford | | Delivery location | TLG24 Staffordshire CC | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 3 | | Supplier names | MALACHI SPECIALIST FAMILY SUPPORT SERVICES; SICKLE CELL & THALASSAEMIA SUPPORT PROJECT; THE STOKE-ON-TRENT AND DISTRICT GINGERBREAD CENTRE | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 17 Apr 2025 at 12:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015911-2025 - 22 Nov 2024 at 09:19 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037760-2024 - 6 Nov 2024 at 11:49 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035899-2024 - 5 Nov 2024 at 17:23 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035853-2024 ## Notice URLs - https://supplierlive.proactisp2p.com/Account/Login - https://www.staffordshire.gov.uk/Homepage.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b42f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b42f.json.