---
title: "Ground/on-board services for Eurostar Trains and Lounges"
ocid: "ocds-h6vhtk-04b47f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b47f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b47f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b47f.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "EUROSTAR GROUP"
published: "2024-11-06"
---

# Ground/on-board services for Eurostar Trains and Lounges

Buyer: EUROSTAR GROUP  
Current stage: Tender  
OCID: ocds-h6vhtk-04b47f

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## Summary

The Eurostar Group has initiated a procurement process to award contracts for onboard and ground services. The procurement is governed by Belgian law under the Utilities Directive 2014/25/EU, incorporating elements from the Government Procurement Agreement. The procurement is divided into two lots: Lot 1 for food and beverage services onboard and Lot 2 for hospitality and catering services in Eurostar lounges. This tender notice, published on 5 November 2024, presents an opportunity for suppliers to participate through a negotiated procedure with prior call for competition. The key dates include the invitation to tender in late January 2025, site visits in mid-February 2025, an award period in March 2026, and the commencement of the new contract in October 2026. Interested suppliers must submit their completed applications and required documents via the designated eProcurement platform by 5 December 2024.

This tender offers substantial growth opportunities for businesses specialising in catering, hospitality, and customer services. Companies with expertise in meal preparation and catering services that can provide high-quality food and beverage offerings, both onboard and in lounges, stand to benefit greatly. Additionally, suppliers capable of delivering comprehensive hospitality services will find this contract appealing. Given the scale and scope of services required across various European locations including the UK, Belgium, Germany, France, and the Netherlands, both well-established firms and those looking to expand geographically will find this tender lucrative. With a total contract value of EUR 1,486,000,000, spread over an extended contract period with possible renewals, the opportunity provides ample potential for significant business development.

## Notice

The Eurostar Group is launching a procurement procedure to award its onboard and ground services contracts to serve Eurostar's ambition. Eurostar wishes to entrust the delivery of these services to suppliers with the finest expertise within a scope of 2 separate lots defined as follows: - LOT 1: Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains - LOT 2: Hospitality & Catering services in all Eurostar Lounges As part of the Onboard and Ground Services procurement for the Eurostar trains, and in the Pre-Qualifying Questionnaire (PQQ) phase, each candidate can receive the document "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" only if the NDA is signed. This overview is to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges.

### Lot Information

Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains

The Eurostar Group is launching a procurement procedure to award its onboard and ground services contracts to serve Eurostar's ambition. Eurostar wishes to entrust the delivery of these services to suppliers with the finest expertise within a scope of 2 separate lots defined as follows: - LOT 1: Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains - LOT 2: Hospitality & Catering services in all Eurostar Lounges As part of the Onboard and Ground Services procurement for the Eurostar trains, and in the Pre-Qualifying Questionnaire (PQQ) phase, each candidate can receive the document "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" only if the NDA is signed. This overview is to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges. Additional information: Maximum renewals: 3 The buyer reserves the right for additional purchases from the contractor, as described here: Three 12 month extensions.

LOT 2 : Hospitality & Catering services in all Eurostar Lounges

The Eurostar Group is launching a procurement procedure to award its onboard and ground services contracts to serve Eurostar's ambition. Eurostar wishes to entrust the delivery of these services suppliers with the finest expertise within a scope of 2 separate lots defined as follows: - LOT 1: Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains - LOT 2: Hospitality & Catering services in all Eurostar Lounges As part of the Onboard and Ground Services procurement for the Eurostar trains, and in the Pre-Qualifying Questionnaire (PQQ) phase, each candidate can receive the document "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" only if the NDA is signed. This overview is to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges. Additional information: Maximum renewals: 3 The buyer reserves the right for additional purchases from the contractor, as described here: Three 12 month extensions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036005-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Nov 2024 |
| Submission deadline | 5 Dec 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,486,000,000 |
| Lots value | £1,486,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EUROSTAR GROUP |
| Additional buyers | EUROSTAR INTERNATIONAL LIMITED; THI FACTORY SA |
| Locality | BRUSSELS |
| Post town | North London |
| Postcode | 1 050 |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Caledonian |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 55321000 - Meal-preparation services
- 55500000 - Canteen and catering services
- 79342300 - Customer services

## Release History

- 6 Nov 2024 at 18:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036005-2024

## Notice URLs

- http://www.eurostar.com
- http://www.raadvst-consetat.be/
- https://cloud.3p.eu/Downloads/1/1/27R/2024
- https://www.publicprocurement.be

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b47f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b47f.json.