---
title: "Independent Complaints Investigators and Independent Person Services"
ocid: "ocds-h6vhtk-04b486"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b486"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b486.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b486.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2024-11-07"
---

# Independent Complaints Investigators and Independent Person Services

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-04b486

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b486)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b486.json)

## Summary

Sheffield City Council is initiating a tender for "Independent Complaints Investigators and Independent Person Services," focusing on the business services category, including law, marketing, consulting, recruitment, printing, and security. The tender is currently in the planning and tender stages, with a submission deadline of 9th December 2024. The contract, valued at £200,000, will commence on 1st April 2025 and extend until 31st March 2028, with an optional 12-month extension. The service location is specified as Sheffield (region UKE32), and the procurement process follows a competitive procedure with negotiation.

This tender offers significant business growth opportunities for firms specializing in professional services such as legal consulting, complaint investigation, and independent assessments. Well-suited businesses would include consultancy firms with a proven track record in handling public sector complaints efficiently and effectively, as per regulatory requirements. The procurement requires electronic submission, indicating a streamlined and accessible bidding process for interested suppliers, promoting competitive and diverse participation. The contract’s duration and potential extension also promise stable, long-term engagement for the successful bidder.

## Notice

Sheffield City Council is seeking appoint a single supplier to provide Independent Investigators (II) and Independent People (IP) to deliver a service that ensures the independent element of the Complaints Procedure is met in an efficient and effective way, and in accordance with the Regulations. This service will be for a three-year period (with an optional 12-month extension).

### Lot Information

Lot 1

Sheffield City Council is seeking appoint a single supplier to provide Independent Investigators (II) and Independent People (IP) to deliver a service that ensures the independent element of the Complaints Procedure is met in an efficient and effective way, and in accordance with the Regulations. This service will be for a three-year period (with an optional 12-month extension).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036014-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Nov 2024 |
| Submission deadline | 9 Dec 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | £200,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE32 Sheffield |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 7 Nov 2024 at 09:13 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/036014-2024

## Notice URLs

- http://sheffield.gov.uk
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=87360&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
- https://www.sheffield.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b486. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b486.json.