---
title: "Managed Service Provider and Associated Services Procurement"
ocid: "ocds-h6vhtk-04b4ee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b4ee"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b4ee.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b4ee.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GLEN OAKS HOUSING ASSOCIATION"
published: "2024-11-11"
---

# Managed Service Provider and Associated Services Procurement

Buyer: GLEN OAKS HOUSING ASSOCIATION  
Current stage: Award  
OCID: ocds-h6vhtk-04b4ee

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b4ee)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b4ee.json)

## Summary

Glen Oaks Housing Association is undergoing a procurement process titled "Managed Service Provider and Associated Services Procurement" in the IT services industry category. This process, which is in the active tender stage, is intended to appoint a Managed Services Provider to handle IT, communications, cyber, and telephony services. The procurement, covering the region of Glasgow (UKM), aims to sign contracts by early February 2025, with full migration and implementation to be completed by the end of May 2025. The tender process follows an open procedure, with a submission deadline of 13 December 2024.

This tender presents significant opportunities for businesses specialising in IT consulting, software development, internet services, and technical support to secure a four-year contract valued at £360,000. Companies that can offer robust managed services, including cloud migration expertise, would be well-suited to compete for this contract. Participation in this tender will allow businesses to expand their portfolio, develop new client relationships, and enhance their credibility in the public sector market.

## Notice

Glen Oaks are looking for a Managed Services Provider (MSP) to fully manage their IT, comms, cyber and telephony. Most software is hosted on site; however, the plan is to migrate most systems to the cloud within the next 18 to 24 months. Users will be requested to contact the new supplier directly managing all calls with guidance provided by the in-house team. This is a four year contract.

### Lot Information

Lot 1

The procurement phase of the project is scheduled to be completed by end January 2025. We would like contracts signed by early February 2025 with migration and implementation completed by end May 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036357-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2024 |
| Submission deadline | 13 Dec 2024 |
| Future notice date | Not specified |
| Award date | 11 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £360,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLEN OAKS HOUSING ASSOCIATION |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G46 8BW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Newlands/Auldburn |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Nov 2024 at 09:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036357-2024
- 8 Nov 2024 at 10:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036203-2024

## Notice URLs

- http://www.glenoaks.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000782503
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA13863
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b4ee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b4ee.json.