---
title: "Family Support Co-ordinators Service"
ocid: "ocds-h6vhtk-04b538"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b538"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b538.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b538.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "STOKE-ON-TRENT CITY COUNCIL"
published: "2025-03-31"
---

# Family Support Co-ordinators Service

Buyer: STOKE-ON-TRENT CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04b538

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## Summary

Stoke-on-Trent City Council is commissioning a Family Support Co-ordinators Service under an open procurement method. The service is classified under CPV code 85300000, falling within the health and social work services category. The procurement covers the whole city of Stoke-on-Trent, divided into four geographical lots: North, Central, South East, and South West. The key objective is to provide support to families below statutory thresholds to reduce inequalities and prevent crises that might otherwise require statutory intervention. The tender's end date for submissions is set for 9th December 2024, while the award period starts on the same date. This contract is part of the Family Matters programme and follows the Public Contract Regulations 2015 Light Touch Regime (LTR), allowing for potential extensions up to two additional years, subject to funding.

This tender presents significant growth opportunities for businesses operating in the social work and community support sectors. It is particularly suited for small and medium-sized enterprises (SMEs) with expertise in family support services. Successful bidders will benefit from a multi-year contract, ensuring stable revenue and collaboration with the local council and other stakeholders within the Family Matters programme. The contract's division into four lots means multiple providers can participate, fostering competition and potentially allowing smaller organisations to secure contracts. Additionally, providing such an essential community service can enhance the business's reputation and contribute positively to local social welfare.

## Notice

Stoke-on-Trent City Council wishes to commission a Family Support Co-ordinators Service The Family Support Co-ordinator service is a consensual, non-statutory service to families who have support needs below the statutory threshold. The service will provide advice and support to families in Stoke-on-Trent with support needs below Tier 3 and 4, with the objective of improving inequalities and reducing the incidence of families in crisis who then go on to require intervention from statutory services. The service is being procured as part of the Family Matters programme, a multi agency partnership established in the city to improve outcomes for families and have impact on the numbers of children in care (CIC) and children in need (CIN). The service will be provided to families within the four area geographies of the city. The Contract has been divided into the following Lots. LOT 1 - Family Support Co-ordinator Service - NORTH LOT 2 - Family Support Co-ordinator Service - CENTRAL LOT 3 - Family Support Co-ordinator Service - SOUTH EAST LOT 4 - Family Support Co-ordinator Service - SOUTH WEST

### Lot Information

LOT 1 - Family Support Co-ordinator Service - NORTH

LOT 1 - Family Support Co-ordinator Service - NORTH

Renewal: Contract will be for 1 year with the option to extend for 2 x further years = 3 year contract subject to funding

LOT 2 - Family Support Co-ordinator Service - CENTRAL

LOT 2 - Family Support Co-ordinator Service - CENTRAL

Renewal: Contract will be for 1 year with the option to extend for 2 x further years = 3 year contract subject to funding

LOT 3 - Family Support Co-ordinator Service - SOUTH EAST

LOT 3 - Family Support Co-ordinator Service - SOUTH EAST

Renewal: Contract will be for 1 year with the option to extend for 2 x further years = 3 year contract subject to funding

LOT 4 - Family Support Co-ordinator Service - SOUTH WEST

LOT 4 - Family Support Co-ordinator Service - SOUTH WEST

Renewal: Contract will be for 1 year with the option to extend for 2 x further years = 3 year contract subject to funding

Family Support Co-ordinators Service

Family Support Coordinator's service The Contract has been divided into the following Lots. LOT 1 - Family Support Co-ordinator Service - NORTH LOT 2 - Family Support Co-ordinator Service - CENTRAL LOT 3 - Family Support Co-ordinator Service - SOUTH EAST LOT 4 - Family Support Co-ordinator Service - SOUTH WEST Additional information: Family Support Coordinator's service The Contract has been divided into the following Lots. LOT 1 - Family Support Co-ordinator Service - NORTH LOT 2 - Family Support Co-ordinator Service - CENTRAL LOT 3 - Family Support Co-ordinator Service - SOUTH EAST LOT 4 - Family Support Co-ordinator Service - SOUTH WEST

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012073-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2025 |
| Submission deadline | 9 Dec 2024 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | £1,600,000 |
| Awards value | Not specified |
| Contracts value | £198,562 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOKE-ON-TRENT CITY COUNCIL |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 1HH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Hartshill Park & Stoke |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLG23 Stoke-on-Trent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | ALICE (RELIEF OF POVERTY AND ADVANCEMENT OF COMMUNITY; CHILDREN AND FAMILIES STAFFORDSHIRE (TRADING NAME: 'FAMILY FOCUS STAFFS; JUST FAMILY; YMCA NORTH STAFFORDSHIRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85312310 - Guidance services

## Release History

- 31 Mar 2025 at 14:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012073-2025
- 8 Nov 2024 at 15:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036308-2024

## Notice URLs

- https://supplystokeandstaffs.proactishosting.com/
- https://www.stoke.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b538. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b538.json.
